SAE Supervisor, Security Events

Universal Orlando • Orlando, FL

3d

About The Position

The SAE Supervisor, Security Events maintains shift records, reports, and passes and ensures security officers are properly trained for each designated field position. The supervisor ensures officers meet company standards and takes corrective action as needed.

This role helps protect Universal Orlando guests, Team Members, and company assets. It oversees guest and Team Member screening, reviews incident reports and blotter entries, and makes appropriate notifications to upper management. The position also performs administrative duties, including performance counselings and evaluations, scheduling, and time-and-attendance monitoring. It is responsible for Team Member training and for maintaining and enforcing company standards and policies related to security. The supervisor follows established Environmental, Health & Safety policies, procedures, training, and team-member involvement activities, and performs other duties as assigned.

Requirements

• High school degree or GED.
• 1–3 years of knowledge of park policies and procedures and Security, or an equivalent combination of education and experience.
• Must pass a background check meeting Universal Orlando’s background check criteria.

Nice To Haves

• Associate’s degree.

Responsibilities

• Maintain shift records, reports, and passes.
• Ensure security officers are trained in all aspects of each designated field position.
• Ensure officers maintain company standards and take corrective action as needed.
• Help ensure the safety of guests and Team Members; oversee screening and protect company assets from theft and other criminal activities.
• Review incident reports and ensure they are thorough and concise for possible future litigation; make appropriate notifications to upper management and review blotter entries.
• Perform administrative duties, including performance counselings, performance evaluations, scheduling, and time-and-attendance monitoring in Kronos.
• Train Team Members and ensure company standards and policies related to security are maintained and enforced in the workplace.
• Follow established Environmental, Health & Safety policies, procedures, training, and Team Member involvement activities.
• Perform other duties as assigned.

Benefits

• Competitive compensation package.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED