SaaSOps Engineer ($80,000/year USD), @CXT Software

CXT Software • Croatia, GA

7d • Remote

About The Position

CXT Software is seeking a SaaSOps Engineer to own a production SaaS platform across several product lines and two cloud providers, with Azure as the primary cloud and AWS as the secondary cloud. The role covers the full platform lifecycle, including infrastructure-as-code, deployment pipelines, Windows and SQL Server operations, monitoring, incident response, and root-cause analysis. The engineer will work closely with Engineering, Support, and Security and report to the Director of SaaSOps. The position includes an after-hours on-call rotation and a stated work schedule of 08:00–17:00 ET, Monday to Friday.

This is a fully remote independent contractor engagement. Candidates must be able to start within one month of an offer and no later than December 31, 2026. The role is not eligible for company-sponsored employee benefit programs.

Requirements

• At least 5 years as a cloud engineer running production workloads, including compute, managed databases, identity, and networking, on Azure or AWS.
• Experience deploying and changing production infrastructure with Terraform through CI/CD pipelines that the candidate built or maintained.
• Experience writing PowerShell automation used in production.
• Production experience running SQL Server or Azure SQL, including backups, restores, and performance troubleshooting.
• Experience carrying production on-call and taking incidents from evidence to a single root cause, then writing an actionable RCA.
• Ability to work 08:00–17:00 ET, Monday to Friday, and join the after-hours on-call rotation.
• Professional English proficiency at C1 level or above, spoken and written.
• Ability to be engaged as an independent contractor and start within one month of an offer, no later than December 31, 2026.

Nice To Haves

• Production experience on Azure.
• Production Windows Server administration, including Remote Desktop Services, IIS, Active Directory, and Group Policy.
• AZ-104, AZ-305, or AZ-400 certification, or AWS Solutions Architect Associate or SysOps Administrator Associate certification.
• Experience preparing SOC 2 audit evidence.
• Use of AI-assisted coding and operations tools at work.

Responsibilities

• Build and change Azure and AWS infrastructure using Terraform.
• Build and maintain GitHub Actions pipelines for application and infrastructure deployments.
• Provision, upgrade, and tear down customer environments.
• Operate Windows Server, including Remote Desktop Services, IIS, Active Directory, and Group Policy, as well as SQL Server and Azure SQL; perform patching, backups, restores, and performance troubleshooting.
• Automate recurring operational work using PowerShell.
• Participate in the on-call rotation; maintain alerts for customer-impacting issues, respond to incidents, address underlying causes, and write root-cause analyses.
• Enforce least-privilege access, collect SOC 2 evidence, and keep runbooks current.

Benefits

• Fully remote work, with the ability to work from anywhere in the world where the company can lawfully engage the contractor.
• Flexible work environment emphasizing results and customer satisfaction over rigid schedules.
• Dedicated growth path with consistent feedback and support tailored to career goals.
• Access to leading tools, playbooks, and technology.
• Community activities such as coffee chats, happy hours, cooking classes, and book clubs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed