S&OP Demand Manager - Remote Position

Covia•Concord, NC

4d•Remote

About The Position

Covia is seeking an S&OP Demand Manager to work with Industrial Sales, Inventory, and Operations Planning and contribute to the SIOP team. The role is responsible for forecasting Covia demand using tools including Covia’s Python-based statistical forecasting tool, Power BI, Excel, Covia Sales Power BI, and IFS. The successful candidate will bring strong analytical skills, attention to detail, initiative, influence, and communication skills, and the ability to develop and execute complex plans that support business, customer, and manufacturing strategies. Sales owns the demand plan, while the Demand Manager owns and curates the process. The manager will guide Commercial Sales through monthly demand planning reviews, analyze and present changes and impacts to the plan, and collaborate with sales, finance, and operations to address issues. The role also supports supply planning and operations during significant disruptions, provides backup across other S&OP activities, and contributes to the continued evolution of the process and its tools. As the Industrial SIOP process evolves, the manager may lead a demand management team. The position includes developing in-depth knowledge of customers, markets, and products; incorporating sales and product development opportunities into the demand process; communicating and resolving variances; preparing stakeholder presentations from frontline commercial teams through executives; and assisting other Covia functions where the work provides value. The successful incumbent will also teach and mentor coworkers and promote a collaborative, continuously learning team culture.

Requirements

Bachelor’s degree in Supply Chain, Finance, Engineering, Accounting, Management Sciences, or a related field.
At least 7 years in SIOP, supply chain, and/or finance environments.
At least 3 years in a demand management role.
Entrepreneurial desire to own and evolve a process with minimal supervision.
Proven leadership skills, with a focus on employee growth and maximizing human potential.
Demonstrated analytical and planning capability, including data-driven decision-making, a strong mathematical background, and strong modeling experience.
Experience with Microsoft applications, especially advanced Excel, and IFS or another ERP system; advanced Excel modeling and use are critical.
Excellent written and oral communication and strong organizational skills, including the ability to persuade at all levels of the organization.
Ability to synthesize different kinds of information to make informed decisions affecting numerous stakeholders.
Leadership qualities, including driving improvements, making decisions, influencing others, and seeking consensus.
Ability to work at operational and tactical levels and contribute at a strategic level, including developing strategic vision.
Self-starter with strong initiative and a demonstrated team-player approach.
Willingness to ask for and seek help when facing a situation without a known answer.
Ability to move among multiple large, complex projects and drive their completion with varied stakeholders.

Responsibilities

Own, manage, refresh, and troubleshoot Covia’s statistical forecasting process and tools; curate the demand plan while Sales owns it.
Own, manage, refresh, and troubleshoot the Power BI visualization tool used by Covia teams to enrich the forecast with overrides.
Guide the Commercial Sales team through monthly demand planning reviews and critical customer forecast updates.
Analyze and summarize demand plan changes over month-over-month or other periods and present changes and impacts to Covia Sales.
Collaborate with sales, FP&A, and operations to identify issues and apply corrective actions.
Prepare PowerPoint presentations to update stakeholders on demand and other topics, for audiences ranging from frontline Commercial Sales to executives.
Provide supply planning and operations triage when an operation experiences excessive disruption.
Provide backup to supply, reconciliation, and executive review teams and participate in the full monthly Covia S&OP process.
Incorporate new sales and product development opportunities into the demand process.
Advance the process through new tools, including AI, and new KPIs that improve the process.
Develop and maintain in-depth knowledge of key customers, markets, and products in the area of responsibility.
Identify, communicate, and escalate variances from plan; manage and resolve variances and exceptions.
Assist finance, accounting, transportation, operations, or commercial teams with value-adding initiatives.
Teach, mentor, and train coworkers; promote a One Team approach and continuous learning.
May lead a demand management team as the Covia Industrial SIOP process evolves.