S&OP Demand Manager - Remote Position

Covia•Concord, NC

3d•Remote

About The Position

Covia is seeking a remote S&OP Demand Manager to work with Industrial Sales, Inventory, and Operations Planning and contribute to the SIOP team. The role is responsible for forecasting Covia demand using tools including Covia’s statistical forecasting tool built in Python, Power BI, Excel, Covia Sales Power BI, and IFS. The Demand Manager owns and maintains the forecasting process and tools, while Sales owns the demand plan. The position calls for strong analytical and communication skills, attention to detail, influence, entrepreneurial drive, and the ability to develop and execute complex plans supporting business, customer, and manufacturing strategies. The Demand Manager will demonstrate leadership and may lead a demand management team as Covia’s Industrial SIOP process evolves. The role works collaboratively with sales, FP&A, and operations to review the demand plan, address variances, and support corrective actions. It also contributes to the wider monthly S&OP process, helps manage operational disruptions, supports stakeholder communications, and drives process improvements through new tools and KPIs. The successful incumbent will develop in-depth knowledge of relevant customers, markets, and products and help coworkers learn through mentoring and training. Covia’s core values are Safety, Team, Customers, Growth, and Courage. Team members are expected to follow the Life-Saving Rules, build high-performing teams, focus on customers, demonstrate a growth mindset, and do the right thing. Covia supports a diverse workforce and is an equal opportunity employer. The organization offers competitive salaries, advancement opportunities, and a full range of benefits.

Requirements

Bachelor’s degree in Supply Chain, Finance, Engineering, Accounting, Management Sciences, or a related field.
At least 7 years of experience in SIOP, supply chain, and/or finance environments.
At least 3 years of experience in a demand management role.
Entrepreneurial desire to own and evolve a process with minimal supervision.
Demonstrated leadership skills, with a focus on employee growth and maximizing human potential.
Demonstrated analytical and planning capability, including a data-driven approach to decision-making.
Strong mathematical background and modeling experience.
Advanced Microsoft Excel skills and modeling experience; advanced Excel use is critical.
Experience with Microsoft applications and IFS or another ERP system.
Excellent written and oral communication skills and strong organizational skills.
Ability to persuade at all levels of the organization.
Ability to synthesize different kinds of information to make decisions affecting numerous stakeholders.
Demonstrated ability to drive improvements, make decisions, influence others, and seek consensus.
Ability to work at both operational/tactical and strategic levels and develop strategic vision.
Self-starter with strong initiative and a demonstrated ability to work as part of a team.
Willingness to ask for and seek help when facing an unfamiliar situation.
Ability to move between multiple large, complex projects and drive them to completion with varied stakeholders.

Responsibilities

Own, manage, refresh, and troubleshoot Covia’s statistical forecasting process and tools; Sales owns the demand plan, while the Demand Manager owns the process and curates the plan.
Own, manage, refresh, and troubleshoot the Power BI visualization tool used by Covia teams to enrich the forecast with overrides.
Guide the Commercial Sales team through monthly demand planning reviews and critical customer forecast updates.
Analyze and summarize demand-plan changes over month-over-month or other time periods, and present changes and impacts to Covia Sales.
Collaborate with sales, FP&A, and operations to identify issues and apply corrective actions.
Prepare regular PowerPoint presentations to update stakeholders on demand and other topics, presenting to audiences from front-line Commercial Sales through executive level.
Provide supply-planning and operations triage support when an operation experiences excessive disruption.
Provide backup to supply, reconciliation, and executive review teams, and participate in the full monthly Covia S&OP process.
Incorporate new sales and product development opportunities into the demand process.
Evolve the process using new tools, including AI, and new KPIs that improve the process.
Develop and maintain in-depth knowledge of key customers, markets, and products in the area of responsibility.
Identify, communicate, and escalate variances from plan; manage and resolve variances and exceptions.
Assist finance, accounting, transportation, operations, or commercial teams with endeavors that provide value to Covia.
Teach, mentor, and train coworkers, support a One Team approach, and continue learning and professional improvement.
Demonstrate Covia’s core values and expected team behaviors, including following Life-Saving Rules, building high-performing teams, focusing on customers, demonstrating a growth mindset, and doing the right thing.