Superintendent-S&OP

Westlake•Phoenix, AZ

About The Position

The Superintendent, Sales & Operations Planning (S&OP) leads the monthly S&OP process and translates demand plans into executable production and supply plans across Westlake’s Roofing manufacturing network. The role leads planners supporting multiple facilities and aligns demand, supply, capacity, inventory, and production resources to meet customer service and operational objectives. It oversees production planning, supply planning, capacity planning, inventory deployment, and monthly S&OP execution, serving as the connection between commercial demand plans and manufacturing execution across ten manufacturing facilities and multiple distribution locations. The Superintendent collaborates with Manufacturing, Operations, Customer Service, Logistics, Procurement, and Sales to optimize production plans, plant efficiency, and inventory investment. The position is based near one of several listed locations and may involve travel of up to 10%.

Requirements

  • Bachelor’s degree in Supply Chain Management, Operations Management, Industrial Engineering, Business Administration, Logistics, or a related discipline.
  • 8–10 years of experience in production planning, supply planning, manufacturing planning, or S&OP.
  • 3–5 years of leadership experience managing planners or supply chain teams.
  • Experience supporting multiple manufacturing facilities and multi-site manufacturing planning.
  • Strong background in production planning and manufacturing operations.
  • Experience with ERP systems such as SAP or JD Edwards.
  • Experience leading formal S&OP processes.
  • Proficiency with Microsoft Office Suite, including Word, PowerPoint, and Excel; advanced Excel skills are required.
  • Ability to communicate and present planning recommendations effectively to plant leadership, commercial teams, and senior management.
  • Strong facilitation skills and ability to lead cross-functional planning and S&OP meetings.
  • Ability to influence decisions across manufacturing, logistics, customer service, and sales organizations.
  • Ability to meet the physical demands described, including lifting and moving items weighing up to 50 pounds occasionally.
  • Ability to travel up to 10%, including by air or automobile, as described in the work environment.

Nice To Haves

  • Experience with Power BI and business intelligence reporting tools.
  • APICS CPIM and/or CSCP certification; relevant supply chain planning and manufacturing experience may be considered instead of certification.

Responsibilities

  • Lead the monthly S&OP process, including Supply Review and Executive S&OP meetings.
  • Translate rolling demand forecasts into executable manufacturing and supply plans and maintain a rolling 6- to 18-month supply plan.
  • Facilitate cross-functional discussions about demand changes, supply constraints, inventory strategies, and capacity utilization.
  • Prepare executive presentations and recommendations for senior leadership and improve S&OP processes, governance, and planning maturity.
  • Develop production plans and manufacturing schedules across multiple facilities, accounting for demand, labor, machine capacity, material availability, and warehouse requirements.
  • Collaborate with plant leadership to balance capacity, inventory, and customer service; assess constraints and develop mitigation and recovery strategies.
  • Create and manage production orders within ERP systems, monitor schedule attainment and plan adherence, and lead monthly supply reviews with manufacturing teams.
  • Maintain capacity models, analyze utilization and bottlenecks, assess capital, labor, equipment, and operational constraints, and recommend improvements to capacity and production efficiency.
  • Conduct scenario planning for demand increases, production disruptions, and inventory impacts.
  • Establish inventory stocking strategies and planning parameters, including safety stock, minimum and maximum stock levels, reorder points, and replenishment frequencies.
  • Manage inventory deployment and replenishment across plants, warehouses, and distribution facilities, including transfer order processes.
  • Balance inventory investment with customer service expectations and operational constraints.
  • Monitor and report operational metrics, identify root causes of performance gaps, implement corrective actions, and provide performance reviews and recommendations to leadership.
  • Lead and develop Supply Planners; establish standard planning processes, coach planners, develop succession and skills programs, and align planning resources across facilities.
  • Partner with Manufacturing, Customer Service, Logistics, Procurement, Sales, and Operations to align forecasts with execution plans.
  • Participate in inventory optimization, service improvement, network optimization, and operational excellence initiatives; support ERP and planning system improvements.
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