S&OP Manager

Perfetti Van Melle•Erlanger, KY

About The Position

The S&OP Manager drives improvement and standardization of Sales and Operations Planning (S&OP) and Sales and Operations Execution (S&OE) processes for Perfetti Van Melle’s AMR business. The role owns and executes S&OP/S&OE processes and the constrained forecast, and consolidates Global and AMR ES&OP activity across the USA, Canada, Mexico, and LATAM. It deploys the Global S&OP Playbook, establishes process governance and standards, coordinates cross-functional calibration, and analyzes information for cycle materials. The manager proactively communicates insights to business leaders and process facilitators and ensures stakeholders understand key business issues, reconciliations, recommendations, and decisions. The role contributes to the continued evolution and deployment of S&OP across the business. The manager leads monthly integrated business planning cycles and cross-functional S&OE execution, promotes accurate and timely reporting, and aligns commercial forecasts with production and distribution capabilities. The role partners with Sales, Marketing, Finance, and Operations on product developments, promotions, and rolling forecasts, and works with demand and supply planning to create the monthly constrained forecast. It also leads change management and continuous improvement initiatives to address process gaps and implement sustainable solutions.

Requirements

  • Bachelor’s degree in Supply Chain Management, Business, Operations, Engineering, or a related field.
  • 3–5 years of experience in a standard S&OP/IBP process, demand planning, or supply planning within CPG or a related industry.
  • Demonstrated experience facilitating cross-functional S&OP/S&OE planning cycles without direct authority over participants.
  • Experience working with Sales, Marketing, Finance, and Supply Chain/Operations stakeholders in a matrixed environment.
  • Proficiency with CPG planning systems such as SAP IBP, o9, Kinaxis, Anaplan, or similar.
  • Advanced Excel skills, including pivot tables and complex formulas.
  • Familiarity with ERP systems; SAP is preferred.
  • Strong facilitation skills, including the ability to run structured meetings, drive decisions, and keep executives on track.
  • Collaboration and influence skills to build cross-functional partnerships and drive shared outcomes without direct authority.
  • Excellent written and verbal communication skills, including experience preparing executive-level decks and pre-reads.
  • High attention to detail and data accuracy, especially under monthly cycle deadlines.
  • Ability to manage ambiguity and competing priorities across multiple product categories and regions.

Nice To Haves

  • MBA.
  • PowerBI or Tableau experience.
  • Certification in a standard IBP process, preferably Oliver Wight.
  • APICS/ASCM certification such as CPIM or CSCP, strongly preferred for CPG S&OP roles.

Responsibilities

  • Manage monthly integrated business planning cycles, including demand review, supply review, integrated reconciliation, and executive S&OP alignment meetings.
  • Collaborate cross-functionally to execute the S&OE process, including demand control, supply execution, and S&OE meetings.
  • Ensure timely pre-reads, accurate data, and global and regional decks and reporting; drive continuous improvement and influence outcomes across S&OP and S&OE.
  • Drive the one-number forecasting principle by matching commercial sales plans with production and distribution capabilities.
  • Partner with Sales, Marketing, Finance, and Operations to evaluate new product developments, promotions, and consensus rolling forecasts.
  • Partner with demand and supply planning to generate the monthly constrained forecast and ensure consensus forecast alignment across areas.
  • Drive organizational change management and continuous improvement initiatives, working with cross-functional teams to identify process gaps and implement sustainable solutions.
  • Deploy the Global S&OP Playbook and establish governance and standards across process areas.
  • Consolidate Global and AMR ES&OP across the USA, Canada, Mexico, and LATAM.
  • Analyze information and prepare cycle information packs; communicate insights, business issues, reconciliations, recommendations, and decisions to business leaders and process facilitators.

Benefits

  • PTO package including vacation, wellness, and pay-it-forward time off.
  • 13 paid holidays.
  • 401(k) with company match up to 8%.
  • Annual bonus potential and merit-based increases.
  • Comprehensive health insurance.
  • Annual well-being subsidy.
  • 20 weeks of maternity leave and 12 weeks of paternity leave options.
  • Annual Sam’s Club or Costco membership reimbursement.
  • Tuition-free college program or free continued education, including bachelor’s and master’s study.
  • Monthly candy allotments, including Airheads, Airheads Xtremes, and Mentos.
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