RV Parts Advisor

Blue Compass RV Mobile • Mobile, AL

4d

About The Position

Blue Compass RV is seeking an RV Parts Advisor to manage and organize inventory of RV parts and accessories at an RV dealership. The role assists customers and service technicians in identifying, locating, and purchasing the appropriate parts. It requires strong customer service skills, knowledge of RV components, and the ability to work efficiently in a fast-paced environment.

The Parts Advisor supports inventory management, sales, shipment processing, customer service, and coordination with dealership teams and suppliers. Blue Compass RV describes itself as a rapidly growing company with more than 100 dealerships and offers employee training and development programs.

Requirements

• Previous customer service experience is preferred.
• Previous RV product or camping lifestyle experience is preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Excellent organization and follow-up skills.
• Ability to follow department procedures and policies.
• A valid driver's license is mandatory.

Nice To Haves

• Previous customer service experience.
• Previous RV product or camping lifestyle experience.

Responsibilities

• Greet customers and assist them in identifying the RV parts and accessories they need.
• Advise customers on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized inventory of RV parts and accessories.
• Monitor stock levels and reorder supplies as needed.
• Conduct regular inventory audits to ensure accurate counts.
• Stay informed about RV models, components, and accessories.
• Provide technical information and guidance to customers and staff.
• Work with service technicians to identify parts accurately.
• Promote sales of parts and accessories, recommend related products or upgrades, and upsell when appropriate.
• Process incoming shipments, verify their contents, and update inventory.
• Ensure products are properly labeled, priced, and placed on the sales floor.
• Work with suppliers to resolve shipment discrepancies.
• Build and maintain positive relationships with customers and suppliers.
• Address customer inquiries, concerns, and returns professionally, and provide excellent service.
• Collaborate with service, sales, and other departments to streamline processes and improve customer service.
• Communicate with colleagues about inventory and customer needs.

Benefits

• Medical, dental, vision, disability, flexible spending accounts, and life insurance.
• Paid time off and paid holidays.
• 401(k).
• Pet insurance.
• Five-day work week.
• Employee Assistance Program.
• Training and development programs.
• Legal coverage.
• Identity theft protection.
• Referral program.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed