RV Parts Advisor

Blue Compass RV Bend•Bend, OR

About The Position

Blue Compass RV is seeking an RV Parts Advisor to manage and organize inventory of RV parts and accessories at an RV dealership. The Parts Advisor assists customers and service technicians in identifying, locating, and purchasing suitable parts. The role calls for strong customer service, knowledge of RV components, and the ability to work efficiently in a fast-paced environment. The position includes advising customers on part selection and compatibility, processing orders, maintaining inventory, coordinating with suppliers and dealership teams, and supporting sales of parts and accessories. Compensation is $55,000. Blue Compass RV describes itself as a rapidly growing company with more than 100 dealerships and offers training and development programs and opportunities for career advancement.

Requirements

Ability to work daily on a computer and perform internet searches as needed.
Excellent organization and follow-up skills.
Ability to follow department procedures and policies.
Valid driver's license is mandatory.

Nice To Haves

Previous customer service experience is preferred.
Previous RV product or camping lifestyle experience is preferred.

Responsibilities

Greet customers and help identify the RV parts and accessories they need.
Advise customers on parts selection, compatibility, and installation.
Process customer orders promptly and accurately.
Maintain an organized inventory of RV parts and accessories.
Monitor stock levels and reorder supplies as needed.
Conduct regular inventory audits.
Stay informed about RV models, components, and accessories.
Provide technical information and guidance to customers and staff.
Collaborate with service technicians to identify parts accurately.
Promote sales of RV parts and accessories, recommend related products or upgrades, and upsell when appropriate.
Process incoming shipments, verify contents, and update inventory.
Ensure products are labeled, priced, and placed appropriately on the sales floor.
Work with suppliers to resolve shipment discrepancies.
Build and maintain positive relationships with customers and suppliers.
Address customer inquiries, concerns, and returns professionally and strive for customer satisfaction.
Coordinate with other departments, especially service and sales, to improve processes and customer service.
Communicate inventory and customer needs to colleagues.