RV Parts Advisor

Blue Compass RV Seguin • Seguin, TX

4d

About The Position

Blue Compass RV is seeking an RV Parts Advisor to manage and organize inventory of RV parts and accessories at an RV dealership. The advisor assists customers and service technicians in identifying, locating, and purchasing suitable parts. The role calls for strong customer service skills, a solid understanding of RV components, and the ability to work efficiently in a fast-paced environment. Compensation is $15–$18 per hour.

Requirements

• Previous customer service experience is preferred.
• Previous RV product or camping lifestyle experience is preferred.
• Ability to work daily on a computer and perform internet searches as needed.
• Strong organization and follow-up skills are required.
• Ability to follow department procedures and policies.
• A valid driver's license is mandatory.

Nice To Haves

• Previous customer service experience.
• Previous RV product or camping lifestyle experience.

Responsibilities

• Greet customers and help identify the RV parts and accessories they need.
• Advise customers on parts selection, compatibility, and installation.
• Process customer orders promptly and accurately.
• Maintain an organized inventory of RV parts and accessories; monitor stock levels and reorder supplies as needed.
• Conduct regular inventory audits to ensure accurate counts.
• Stay informed about RV models, components, and accessories, and provide technical information and guidance to customers and staff.
• Collaborate with service technicians to identify parts accurately.
• Promote sales of parts and accessories, recommend related products or upgrades, and upsell additional items or services when appropriate.
• Process incoming shipments, verify contents, and update inventory.
• Ensure products are properly labeled, priced, and placed on the sales floor.
• Work with suppliers to resolve shipment discrepancies.
• Build positive relationships with customers and suppliers, address inquiries, concerns, and returns professionally, and strive for customer satisfaction.
• Collaborate with service, sales, and other departments to streamline processes and improve customer service.
• Communicate with colleagues about inventory and customer needs.

Benefits

• Medical, dental, vision, disability, FSA, and life insurance
• Paid time off and paid holidays
• 401(k)
• Pet insurance
• Five-day work week
• Employee Assistance Program
• Training and development programs
• Legal coverage
• Identity theft protection
• Referral program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed