Russian Interpreter

LanguageLine Solutions

6d • $23 - $25 • Remote

About The Position

LanguageLine Solutions is hiring a work-from-home Russian-English video-phone interpreter in the United States. The interpreter handles on-demand audio and video sessions, verbally conveying the meaning of conversations between Russian and English speakers across industries including healthcare, government, insurance, finance, utilities, travel and hospitality, general business, law enforcement, courts, and 911. This position involves verbal interpreting, not written translation.

Interpreters are expected to process information quickly and concisely, recognize cultural differences, use appropriate terminology, and follow established interpreting protocols. Sessions may cover simple or complex, technical or non-technical topics, and can be emotional or stressful. Calls may require extended periods without breaks or involve high call volumes. The interpreter works from a home office and must have a quiet, secure space.

The role includes industry training, ongoing development, interpreter support, and opportunities for advancement. The position requires availability during scheduled work hours and use of a dedicated personal device, suitable internet service, and company software and systems.

Requirements

• Fluency in Russian and English, with knowledge of associated cultural dynamics.
• Ability to demonstrate cultural competency and account for regional and accent differences when communicating with limited-English speakers.
• Excellent listening, retention, and note-taking skills to support accurate interpretation.
• Ability to concentrate, remain detached, neutral, and objective, including during calls involving sensitive subjects.
• At least 18 years of age.
• Legally authorized to work in the United States without current or future visa sponsorship.
• High school diploma or equivalent.
• Ability to adapt to technology enhancements used to improve service delivery.
• A dedicated personal device for business purposes, such as a desktop or laptop computer, tablet, or smartphone.
• A supported device operating system: Windows, macOS, ChromeOS, iPadOS, or Android. Kaspersky products and Huawei hardware are restricted.
• High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no greater than 300 ms, and jitter no greater than 30 ms.
• Access to a quiet space free from background noise or distractions.
• Ability to operate a keyboard and mouse and remain stationary in front of a computer and webcam for most of the workday.
• Ability to use a headset for prolonged periods and operate company software and systems.
• Sufficient manual dexterity to type or write.
• Ability to lift up to 26 lbs.
• Ability to work with possible moderate noise from a computer, audio, or telephone.

Nice To Haves

• Education or work experience in a language-related field such as teaching, language assessment, translation, or interpretation.
• Ability to read and write the requested languages.

Responsibilities

• Respond promptly to video and audio interpreting sessions and interpret in a friendly, professional manner.
• Participate in online video and audio training sessions.
• Provide interpretation through video and type data using a dedicated device as needed to perform the job.
• Accurately convey concepts and meanings according to established interpreting protocols without omissions or additions.
• Speak clearly in Russian and English, using proper pronunciation, enunciation, and polite expressions.
• Maintain a professional demeanor throughout interpreting sessions.
• Remain calm when speakers are incoherent or upset, including during emergency calls.
• Maintain punctuality and availability during scheduled work hours.
• Follow client instructions and protocol, including avoiding interaction with the limited-English-speaking person without client permission.
• Apply appropriate protocols and terminology across industries such as medicine, insurance, finance, and law.
• Demonstrate cultural sensitivity and work effectively in a diverse environment.
• Provide service to company standards during stressful, lengthy, or high-volume call periods.

Benefits

• Paid professional interpreter training and continuous development.
• Incentives for meeting attendance targets.
• Paid sick leave in accordance with applicable law.
• Medical, dental, and vision coverage.
• Employee Assistance Program (EAP).
• Accident, critical illness, life, and AD&D insurance.
• Inpatient hospital coverage.
• Short-term disability coverage.
• 401(k) retirement plan.
• Employee referral program.
• Advancement opportunities.
• Interpreter support.
• Inclusive and diverse work environment.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED