Runner - 21 and older - $11/hour

Regal • Broken Arrow, OK

1d

About The Position

The cashier/runner is a team member whose classification may be variable-hour, part-time fixed, part-time regular, or full-time hourly, depending on theatre needs and employee availability. The primary responsibility is taking food and drink orders from guests and delivering them to designated seats or tables. The role requires a genuine concern for guest satisfaction and representing the Company consistently with its mission statement and policies. The stated pay rate is $11 per hour.

Requirements

• High school diploma or equivalent, unless currently a high school student.
• Completion of the cast certification program as a cast member and box office cashier, or progress toward completion.
• Good public speaking skills; ability to listen effectively and respond clearly and directly.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, consider possible causes and alternatives, and reach evidence-based conclusions.
• Ability to take action beyond what is necessarily called for and perform under pressure or opposition.
• Excellent communication skills with customers, coworkers, and management.
• Ability to establish goals, budget time, and set priorities to achieve objectives.
• Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Ability to meet the physical demands of the role, including frequently standing, walking, sitting, using hands, reaching, and talking or hearing; occasionally climbing or balancing, stooping, kneeling, crouching, or crawling; and occasionally lifting up to 60 pounds.
• Close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Responsibilities

• Maintain regular and consistent attendance.
• Know and promote the Regal Crown Club Program.
• Handle cash, credit cards, travelers’ checks, gift cards, and coupons.
• Know and properly handle passes and discount tickets accepted by Regal.
• Maintain accuracy of the cash drawer and all accepted passes and discount tickets.
• Complete the Daily Pass Log.
• Follow proper refund, void, and sell-out procedures.
• Know and enforce the MPAA rating system.
• Use the phone properly.
• Know emergency, evacuation, and robbery procedures.
• Perform general cleaning duties and properly use cleaning materials.
• Use good guest service techniques; smile, greet, and thank all guests to ensure guest satisfaction.
• Follow counterfeit bill procedures.
• Reload ticket stock into the printer properly.
• Know and comply with the dress code.
• Abide by federal and state laws regarding breaks and meal periods.
• Complete, or make progress toward completing, the cast certification program as a cast member and box office cashier.
• Read and understand training materials covering subjects such as sexual harassment and discrimination.
• Take food and drink orders from guests and deliver orders to designated seats or tables.

Benefits

• Free movie passes at any Regal location.
• Discounted concessions at any Regal location.
• Eligibility to participate in the 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED