Runner - 21 and older - $11/hour

Regal Theatres • Broken Arrow, OK

22h

About The Position

The cashier/runner is assigned according to theatre needs and/or employee availability as a variable-hour, part-time fixed, part-time regular, or full-time hourly employee. The main responsibility is taking food and drink orders from guests and delivering them to designated seats or tables. The employee is expected to care about guest satisfaction and represent the Company consistently with its mission statement and policies.

The role includes cashiering, guest service, theatre operations, cleaning, and compliance with safety and company procedures. The employee must complete cast-member and box-office cashier certification, or be progressing toward completion, and read and understand required training materials covering topics such as sexual harassment and discrimination.

Requirements

• High school diploma or equivalent, unless currently a high school student.
• Completion of the cast certification program as a cast member and box-office cashier, or progress toward completion.
• Ability to perform each essential duty satisfactorily; reasonable accommodations may be made for individuals with disabilities.
• Good public-speaking skills; ability to listen effectively and respond clearly and directly.
• Ability to perform calculations quickly and accurately and identify and correct errors.
• Ability to identify problems, gather relevant data, recognize possible causes and alternatives, and reach evidence-based conclusions.
• Ability to take initiative and perform under pressure and/or opposition.
• Excellent communication skills with customers, co-workers, and management.
• Ability to establish goals, budget time, and set priorities to achieve objectives.
• Ability to meet the stated physical demands, with reasonable accommodations where applicable.

Responsibilities

• Take food and drink orders from guests and deliver them to designated seats or tables.
• Maintain regular and consistent attendance.
• Know and promote the Regal Crown Club Program.
• Handle cash, credit cards, travelers’ checks, gift cards, and coupons.
• Know and properly handle Regal passes and discount tickets; maintain accuracy of the cash drawer and accepted passes and discount tickets.
• Complete the Daily Pass Log and follow refund, void, and sell-out procedures.
• Know and enforce the MPAA rating system.
• Use the telephone properly and know emergency, evacuation, and robbery procedures.
• Perform general cleaning duties and use cleaning materials properly.
• Apply good guest-service techniques; smile, greet, and thank guests to ensure their satisfaction.
• Follow counterfeit-bill procedures and reload ticket stock into the printer as needed.
• Know and comply with the dress code.
• Follow federal and state laws regarding breaks and meal periods.
• Complete or make progress toward the cast-member and box-office cashier certification programs.
• Read and understand required training materials, including those covering sexual harassment and discrimination.

Benefits

• Free movie passes.
• Discounted concessions at any Regal location.
• Eligibility to participate in the company 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED