Seasonal Runner (San Francisco Bay Area)

Cinépolis Cinemas USA•San Mateo, CA

1d•$19 - $20•Onsite

About The Position

Runners deliver food and drinks to cinema guests and help create an excellent dining experience. They ensure orders are correct, complete, and delivered promptly, and help guests get what they need to enjoy their film and meal. The role also supports other theater operations and requires enthusiasm, attention to detail, and hospitality. The position is seasonal, based in a theater in the San Francisco Bay Area, and reports to the General Manager. It is a non-exempt role in the Operations department with no supervisory responsibility. The listed base pay is $18.60–$20.00.

Requirements

Must be at least 18 years old, subject to state guidelines.
ServSafe, Food Handling, and Alcohol training certifications are required.
Strong interpersonal skills for interacting with employees, guests, and management.
Effective communication skills and the ability to handle difficult or stressful situations positively.
Ability to maintain attention to detail and prioritize in a fast-paced, changing environment.
Integrity and reliability.
Availability to work nights, holidays, and weekends.

Nice To Haves

One or more years of food running or bussing experience is preferred.

Responsibilities

Deliver concessions, kitchen, and bar items to guests, including utensils, sauces, and napkins, following In Seat Dining procedures and Cinépolis service standards.
Coordinate with the expediter to ensure food orders are delivered together, at high quality, and on time.
Double-check orders for accuracy and completeness, and communicate any issues to the kitchen, expediter, or supervisors.
Explain the menu and suggest promotions, add-ons, or additional items when appropriate.
Clean auditoriums by removing dishes and trash, and give found items to managers.
Assist team members as needed, including scanning guest tickets, cleaning, conducting restroom checks, and ringing up guests at concessions or the box office.
Address guest complaints and requests, or direct guests to the appropriate resource when unable to assist.
Watch for movie projection issues and communicate them to management.
Complete opening, mid-shift, and closing procedures, along with other assigned duties.
Acknowledge guests according to Cinépolis standards.
Attend and participate in trainings and meetings.