Runner

Pacific Catch•Palo Alto, CA

About The Position

The Food Runner provides first-class service and hospitality to Guests at Pacific Catch. The role supports the restaurant’s service team by delivering accurate orders, keeping service supplies stocked, and assisting other team members during downtime. This is a part-time, hourly, non-exempt position with variable hours; schedules are not set or guaranteed. Weekend availability is required. The position reports to the General Manager and pays $18.70 per hour.

Requirements

  • High school education is required.
  • Must be able to stand and maintain well-paced mobility for periods of up to five hours.
  • Must be able to reach, bend, and stoop, and frequently lift up to 35 pounds.
  • Weekend availability is required.

Nice To Haves

  • At least one year of experience in the restaurant or customer service industry is preferred.
  • Hospitality or other degrees are a plus.

Responsibilities

  • Run food and beverages to the correct tables as orders appear in the window.
  • Check orders for completion, accuracy, and correct table numbers.
  • Communicate with servers and the kitchen when an order is incorrect or missing an item.
  • Know the ingredients and components of food and beverage items and tell Guests how to find further information when needed.
  • Ensure appropriate condiments, serving implements, dishes, glassware, and utensils are available and clean for Guests.
  • Proactively assist other team members during downtime or when requested by a manager.
  • Stock to-go roll-ups and the server station.
  • Handle restaurant equipment, dishes, silverware, and glasses carefully to minimize breakage.
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