Runner

PACIFIC CATCH INC•Palo Alto, CA

About The Position

Pacific Catch, Inc. is seeking a Food Runner who provides Guests with first-class service and hospitality. Team Members are expected to uphold the company’s Core Values, Hospitality Standards, and Team Member Standards in interactions with Guests and fellow Team Members. The company describes its restaurants as offering opportunities for personal and professional growth in a fun, inclusive environment where people feel cared for and valued. This is a part-time, hourly, non-exempt position. Hours may vary from week to week, and schedules are not set or guaranteed. Weekend availability is required. Compensation is $18.70 per hour. The position reports to the General Manager.

Requirements

  • High school education is required.
  • Must be able to stand and maintain well-paced mobility for periods of up to five hours.
  • Must be able to reach, bend, and stoop, and frequently lift up to 35 pounds.
  • Weekend availability is required.

Nice To Haves

  • A hospitality degree or other degree is a plus.
  • At least one year of experience in the restaurant or customer service industry is preferred.

Responsibilities

  • Run food and beverages to the correct tables as items appear in the window, checking that items are complete and accurate and that table numbers are correct.
  • Communicate with servers and kitchen staff when an order is incorrect or missing an item.
  • Know Pacific Catch food and beverage ingredients and components, and inform Guests or direct them to additional information when needed.
  • Ensure necessary condiments and appropriate serving implements, dishes, glassware, and utensils are available and clean for Guests.
  • During downtime, proactively assist other team members or help as requested by the manager.
  • Keep to-go roll-ups and the server station stocked.
  • Use care with restaurant equipment, dishes, silverware, and glasses to minimize breakage.
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