Runner - Carversteak NY

Carver Road Hospitality•New York, NY

11d•Onsite

About The Position

Carver Road Hospitality is seeking a Food Runner for Carversteak New York City, located in Midtown Manhattan’s Broadway Theater District within the CIVILIAN Hotel. The role supports the restaurant’s service by setting up and carrying trays, delivering food from the kitchen to guests, describing dishes, and assisting the Chef with organizing the line. The Food Runner helps provide timely, attentive service while coordinating with front-of-house and back-of-house staff and maintaining clean, properly stocked stations. The position requires working in a fast-paced hospitality environment and may involve varying shifts, including days, brunch, evenings, weekends, and holidays.

Requirements

Previous hospitality experience in a high-volume restaurant or lounge.
Ability to stand, lift, and bend for extended periods.
Ability to bend and lift up to 50 pounds.
Ability to perform tasks that may require repetitive motion.
Ability to work around hot kitchen elements and cleaning materials.
Ability to remain focused in a fast-paced, changing environment.
Ability to work a flexible schedule that may include days, brunch, evenings, weekends, and holidays.

Responsibilities

Polish utensils, steak knives, and plates; restock runner and kitchen stations.
Ensure guests have everything they need at the table after food is delivered.
Deliver food to guests in a timely manner.
Announce dishes and describe their ingredients and preparation to guests.
Ask guests about allergies and dietary restrictions.
Maintain in-depth knowledge of food and beverage menus and the Company.
Perform tableside service and French serving.
Follow Department of Health and Company sanitation standards to protect the establishment, guests, and employees.
Communicate guest needs to front-of-house and back-of-house support staff, managers, and chefs.
Set up and break down the runner station and complete other opening and closing procedures as directed by management.
Attend and participate in daily pre-service meetings.
Update knowledge by participating in staff training opportunities.
Work collaboratively and provide help and support to other employees.
Maintain professional appearance standards as directed in the Employee Handbook.
Anticipate and accommodate guest needs, providing professional service to support guest satisfaction.
Maintain the general cleanliness of assigned stations and the venue.