Runner - Third Measure

AccorHotel•New Orleans, LA

10d•Onsite

About The Position

The Third Measure Runner supports the Front of House team by ensuring food and beverage orders are delivered promptly, accurately, and with polished presentation. This position plays an important role in maintaining the pace, organization, and elevated atmosphere of Third Measure while supporting Servers, Bartenders, and other team members.

Requirements

Previous restaurant, food runner, banquet, hotel, lounge, or hospitality experience preferred
Luxury hotel, upscale dining, or cocktail lounge experience is an asset
Strong communication and teamwork skills
Excellent attention to detail
Ability to work efficiently in a fast-paced environment
Ability to remain professional and composed during high-volume service
Positive, energetic, and service-oriented attitude
Professional appearance and polished demeanor required
Ability to work late-night schedules, evenings, weekends, holidays, and extended shifts
Must be legally authorized to work in the United States
Must possess or be able to obtain required Louisiana food safety certifications

Responsibilities

Support Servers and Bartenders in delivering seamless, professional, and engaging guest experiences
Deliver food and beverage orders promptly and accurately to tables and designated guest areas
Verify orders for accuracy, completeness, presentation, temperature, and special requests before delivery
Maintain knowledge of Third Measure's food and beverage offerings, including ingredients, allergens, preparation methods, and daily features
Communicate dietary restrictions, allergies, and special requests accurately to the appropriate team members
Assist Servers with clearing and resetting tables
Remove used plates, glassware, utensils, and service items promptly and safely
Maintain cleanliness and organization of service stations, dining areas, and guest pathways
Stock service stations with glassware, silverware, napkins, menus, condiments, and other supplies
Safely transport trays, food, beverages, dishware, and service equipment
Communicate effectively with Servers, Bartenders, Barbacks, Culinary, Stewarding, Hosts, and leadership
Assist with VIP experiences, special occasions, private events, and high-volume service
Respond promptly and professionally to guest requests
Communicate guest concerns or service issues to Servers or leadership
Maintain awareness of the intimate and elevated atmosphere expected within Third Measure
Assist with opening and closing duties, stocking, cleaning, and resetting service areas
Follow all food safety, sanitation, health, and workplace safety procedures
Maintain a polished and professional appearance
Uphold Fairmont New Orleans luxury hospitality standards
Perform additional duties as assigned