Runner-Drago's

L'auberge Casino Resort Lake Charles•Lake Charles, LA

About The Position

The Runner provides fast, friendly, professional, and responsive service to restaurant guests, food servers, and hosts. The role supports restaurant operations by maintaining service-station supplies, clearing and resetting tables, assisting servers, keeping dining and work areas clean and sanitary, maintaining equipment, disposing of refuse, resolving service issues, and assisting with bar and beverage setup. The position requires standing for most of the shift, moving around the work area, and handling physical tasks such as reaching, bending, squatting, carrying loads up to 50 pounds, and pushing or pulling loads up to 100 pounds. Skills are typically acquired through two months of on-the-job training or related experience; a stable work history is required.

Requirements

  • Ability to move effectively and efficiently around the work area.
  • Ability to stand for the majority of the shift.
  • Ability to reach, bend, squat, and carry loads up to 50 pounds.
  • Ability to push or pull loads up to 100 pounds.
  • Ability to sort silverware.
  • Skills typically acquired through two months of on-the-job training or related experience.
  • Stable work history required.

Responsibilities

  • Provide fast, friendly, professional, and responsive customer service to restaurant guests, food servers, and restaurant hosts/hostesses.
  • Follow established department and property policies and procedures for guest service standards.
  • Maintain par levels of operating supplies, condiments, and paper supplies at service stations, obtaining replacement stock according to procedure.
  • Remove dirty dishes, linen, glassware, and flatware from tables and counters, transport them to the designated area, and clean tables and seats.
  • Keep the buffet line clean and sanitary.
  • Reset tables with silverware, linen, napkins, and glassware according to established specifications.
  • Assist servers as needed, including refilling water glasses and coffee cups, helping serve food orders, and attending to guest needs.
  • Wipe counter areas, sinks, and floors as needed to maintain a clean and safe workstation.
  • Maintain the cleanliness of designated areas in accordance with health and safety standards.
  • Deep clean restaurant equipment, service stations, and refrigerators as scheduled or required.
  • Maintain equipment according to established guidelines and safety procedures.
  • Remove and properly dispose of refuse and debris from the restaurant and service stations according to department procedures.
  • Resolve service issues according to established guidelines.
  • Assist with bar and beverage setup.
  • Maintain strict confidentiality in all company matters.

Benefits

  • Wellness programs supporting team members' financial, physical, and mental well-being.
  • Day-one medical coverage may be available depending on position.
  • 401(k) matching may be available depending on position.
  • Annual performance bonus may be available depending on position.
  • Paid time off earned according to local policy and increased with length of employment.
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