RUG SALES ASSOCIATE (TULSA/FT) Safety Sensitive-Driving

Mathis Home•Tulsa, OK

2d•Onsite

About The Position

This position is responsible for promoting and selling merchandise on the showroom floor, working directly with customers, and ensuring customer needs are met through effective communication and problem-solving. The role involves understanding customer needs, explaining product features and benefits, preparing sales tickets, and assisting customers with product selection. Additionally, the associate will stay informed about new products, policies, and advertisements, and may occasionally perform in-home consultations, including floor and accessory layout design. The role also requires coordination with delivery drivers for installation and other duties as directed by management.

Requirements

Must be at least 21 years of age.
Must possess a valid Driver’s license with no more than 2 traffic violations or 1 chargeable accident within the past three years.
Must be able to walk or stand for long periods of time.
Must be able to listen and respond to customer’s needs.
Ability to communicate effectively with team members.
Knowledge of employment, safety, and merchandise handling procedures.

Nice To Haves

Sales experience preferred, not required.
Positive attitude when working with internal and external customers.

Responsibilities

Promote and sell merchandise displayed on the showroom floor.
Work directly with internal and external customers.
Follow up with customer orders and inquiries.
Assist with problems associated with merchandise in conjunction with customer service and warehouse operations.
Work on an organizational level with other departments to ensure customer needs are met.
Ask customers questions about products, prices, availability, and product uses to get a better understanding of their needs.
Explain features of products in a manner that the customer will understand.
Explain features of products that will benefit the customers based on their needs.
Prepare sales tickets for orders obtained.
Assist customers in making product selections based on their specifications.
Recommend, select, and help locate or obtain merchandise based on customer needs.
Describe merchandise and explain use, operation, and care of merchandise to customers.
Stay educated on new products, policies, as well as advertisements the store is running.
Use excellent customer relations.
Follow up with customers by email and phone.
Occasionally drive to customers' homes and perform in-home consultations, maximizing the opportunity to increase sales.
Perform floor and accessory layout design inside the customer’s home.
Meet delivery drivers at customer homes and direct installation of merchandise.
Perform any other duties as directed by management.