RSVP Program Coordinator - AmeriCorps Seniors Retired and Senior Volunteer Program

EAC Network•Garden City, NY

25d•$33 - $33•Onsite

About The Position

EAC Network, a leading not-for-profit social service agency, is seeking a full-time RSVP Program Coordinator to join the AmeriCorps Seniors Retired and Senior Volunteer (RSVP) Program. This role is responsible for coordinating the day-to-day operations of the program in Nassau County, focusing on recruiting, training, placing, supporting, and retaining volunteers aged 55 and older. The coordinator will ensure compliance with AmeriCorps Seniors requirements, manage volunteer activities, maintain data, support station supervisors, and promote opportunities addressing critical community needs such as food insecurity, caregiver support, social isolation, healthy aging, and resource navigation.

Requirements

Experience recruiting, training, supervising, and retaining volunteers preferred.
Ability to develop and maintain effective relationships with volunteers, staff, community partners, and stakeholders.
Strong organizational skills with the ability to manage multiple priorities, deadlines, and reporting requirements.
Ability to collect, analyze, track, and report program performance and outcome data accurately.
Excellent communication skills, both oral and written.
Ability to work independently and exercise sound judgment while maintaining confidentiality.
Proficient in office and computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar programs, e-mail, database software, and virtual meeting platforms.
Valid New York State Driver License and ability to travel throughout Nassau County.

Nice To Haves

Bachelor's degree in social work, psychology, human services, nonprofit management, public administration, or related field preferred; significant relevant experience may be considered in lieu of a degree.
Bilingual English/Spanish preferred.

Responsibilities

Recruit, interview, screen, onboard, orient, and place AmeriCorps Seniors RSVP volunteers in approved volunteer assignments.
Develop and implement volunteer recruitment, outreach, retention, and recognition activities to achieve and maintain program enrollment goals.
Coordinate volunteer assignments and activities within various approved RSVP service locations including Wellness Pantry, Meals on Wheels, In-Home Respite, Senior Centers, Family Resource Center.
Maintain volunteer records, service agreements, attendance logs, recruitment records, training documentation, and all required program files.
Coordinate volunteer orientation, ongoing training, quarterly meetings, and volunteer development opportunities.
Provide ongoing support, coaching, technical assistance, and problem resolution to volunteers and volunteer station supervisors.
Conduct site visits and monitor volunteer stations to ensure compliance with AmeriCorps Seniors regulations, EAC Network policies, program standards, and safety requirements.
Collect, verify, track, and report volunteer activities, service outputs, outcome measures, and other program performance data required by AmeriCorps Seniors and EAC Network.
Prepare reports, maintain databases, assist with grant reporting requirements, monitoring visits, audits, and program evaluations.
Coordinate volunteer recognition events, appreciation activities, milestone awards, and retention initiatives.
Facilitate communication among volunteers, station supervisors, community partners, and EAC Network management regarding program activities and performance.
Represent EAC Network and the RSVP Program at community events, volunteer fairs, outreach activities, senior centers, and partner meetings.
Assist with development and implementation of quality improvement initiatives designed to enhance volunteer engagement and program outcomes.
Maintain familiarity with AmeriCorps Seniors regulations, program requirements, performance measures, and reporting expectations.

Benefits

Supportive work environment
Commitment to well-being and growth
Equity, justice, and belonging fostered in the workplace
Flexible and hybrid schedules
Generous PTO policy
Summer Fridays
Gold Healthy Workforce Designation from Cigna in 2024 and 2025
401(k) plan
3% employer contribution to 401(k) after one year of service (for full-time employees)
Eligibility for Public Service Loan Forgiveness program