Roving Property Manager

Beacon Communities•Springfield, MA

2d•Hybrid

About The Position

The Roving Property Manager will work independently to provide coverage for all property management responsibilities during acquisitions of new communities, Property Manager vacations and/or transitions, and open positions. Accountable for the satisfactory financial performance, physical condition, and marketability of assigned properties. Responsible for all phases of management while at a community. Will primarily be responsible for daily travel within Region 3, Western and Central Massachusetts, with occasional travel to the CT and NY portfolios. Some overnight stays will be required.

Requirements

Bachelor’s degree in related field or equivalent knowledge or experience.
Five years of related work experience.
Familiarity with property management.
Familiarity with budgeting.
Familiarity with housing agency regulations.
Familiarity with the Low-Income Housing Tax Credit Program.
Knowledge of Microsoft Word.
Knowledge of Microsoft Excel.
Knowledge of Yardi.
Excellent verbal and written communication skills.
Self-motivated.
Flexible.
Detail-oriented.
Strong organizational skills.
Strong leadership skills.
Demonstrated ability to work as a critical member of a team that is committed to building strong communities.
Commitment to the development of assigned staff through training, constructive performance review and mentoring.
Ability to handle emergency situations and pressure due to complexity and time sensitivity.
Ability to be an active team member within the company.
Preserves and respects resident and applicant confidentiality.
Teamwork competency.
Integrity/Ethics competency.
Dependability competency.
Customer Focus competency.
Adaptability/Flexibility competency.
Decision-Making/Judgement competency.
Communication competency.
Budgets/Cost Control competency.
Managing for Results competency.
People Development competency.

Nice To Haves

CPM, COS, C3P, and LIHTC certifications.

Responsibilities

Provide coverage for all property management responsibilities during acquisitions of new communities, Property Manager vacations and/or transitions, and open positions.
Ensure satisfactory financial performance, physical condition, and marketability of assigned properties.
Manage all phases of property management while at a community.
Foster a positive, active, and collaborative relationship with residents, prospects, employees, local communities, and associated agencies.
Enforce and adhere to company policies, procedures, rules, and regulations.
Meet weekly with property teams of each assigned property.
Meet weekly, or more often as needed, with the Regional Vice President of the assigned property.
Identify training needs for direct reports or special assignments.
Provide on-going assessment of new hires through a 30, 60 and 90-day program.
Monitor progress in performance and identify areas of deficiency for follow-up training recommendations.
Develop, monitor, and oversee all site management related programs, policies, plans, contracts and agreements for any assigned properties.
Oversee all aspects of the Property Management Office.
Monitor all rental programs and waiting lists and administer all renting and leasing procedures for market and affordable properties.
Administer and/or supervise rent collection, income recertification process, deposit procedures and review agency billing.
Prepare all reports, including monthly management, weekly marketing, delinquency/occupancy, excess rent, bad debt write-off, security deposit reconciliations, and expense reports.
Prepare annual operating budgets and 10-year capital needs plans.
Review monthly financial statements, enter variance comments, and report variances to the Financial Manager, Accounting, and Regional Vice President.
Monitor energy/utility consumption.
Prepare reserve for replacement withdrawal packages and monitor receipt and deposits.
Interact and negotiate contracts for services and supplies.
Interact with housing agency personnel.
Ensure agency regulation compliance and deadlines for documentation.
Respond to requests for information from home office personnel and service centers.
Ensure affirmative action compliance and reporting.
Administer ADA/section 504 reasonable accommodation policy.
Interact with residents, hold resident meetings, and handle resident complaint procedures.
Supervise and coordinate all marketing, resident services, recreational activities, and programs.
Perform all leasing functions when needed for both Affordable and Market properties.
Oversee security procedures if applicable to assigned property.
Monitor turnovers, major replacements, and exterminating.
Oversee all aspects of maintenance and landscape.
Handle all aspects of property and unit inspections.
Monitor all aspects of site safety, accident and insurance reporting, and emergency and media training.
Follow through with Housing Stabilization Plan.
Monitor service orders, purchase procedures, and inventory.
Engage current residents through community programming and events fostering a positive resident experience that will support resident satisfaction to minimize turnover.
Work patiently, professionally, and cooperatively with residents, prospects, and team members to provide high quality customer service.
Preserve and respect resident and applicant confidentiality.