Roving Property Manager

Beacon Communities • Springfield, MA

3d • $90,000 - $105,000 • Hybrid

About The Position

The Roving Property Manager will work independently to provide coverage for all property management responsibilities during acquisitions of new communities, Property Manager vacations and/or transitions, and open positions. Accountable for the satisfactory financial performance, physical condition, and marketability of assigned properties. Responsible for all phases of management while at a community. Will primarily be responsible for daily travel within Region 3, Western and Central Massachusetts, with occasional travel to the CT and NY portfolios. Some overnight stays will be required.

Requirements

• Bachelor’s degree in related field or equivalent knowledge or experience.
• Five years of related work experience.
• Familiarity with property management, budgeting, housing agency regulations and the Low-Income Housing Tax Credit Program.
• Knowledge of Microsoft Word, Excel and Yardi.
• Excellent verbal and written communication skills.
• Self-motivated, flexible, creative and detail oriented.
• Strong organizational and leadership skills.
• Demonstrated ability to work as a critical member of a team that is committed to building strong communities.
• Commitment to the development of assigned staff through training, constructive performance review and mentoring.
• Ability to handle emergency situations and pressure due to complexity and time sensitivity.
• Ability to be an active team member within the company.
• Preserves and respects resident and applicant confidentiality.

Nice To Haves

• CPM, COS, C3P, and LIHTC certifications.

Responsibilities

• Provide coverage for property management responsibilities during acquisitions, vacations, transitions, and open positions.
• Ensure satisfactory financial performance, physical condition, and marketability of assigned properties.
• Manage all phases of property management while at a community.
• Travel daily within Western and Central Massachusetts, with occasional travel to CT and NY portfolios.
• Fosters a positive, active, and collaborative relationship with residents, prospects, employees, local communities, and associated agencies.
• Enforces and adheres to company policies, procedures, rules, and regulations.
• Meets weekly with property team of each assigned property.
• Meets weekly, or more often as needed with Regional Vice President of the assigned property.
• Identifies training needs for direct reports or special assignments.
• Provides on-going assessment of new hires through a 30, 60 and 90-day program.
• Monitors progress in performance and identify areas of deficiency for follow-up training recommendations.
• Develops, monitors and oversees all site management related programs, policies, plans, contracts and agreements for any assigned properties.
• Oversees all aspects of Property Management Office.
• Monitors all rental programs and waiting lists and administers all renting and leasing procedures- market and affordable properties.
• Administers and/or supervises rent collection, income recertification process, deposit procedures and reviews agency billing.
• Prepares all reports, including monthly management, weekly marketing, delinquency/ occupancy, excess rent, bad debt write-off, security deposit reconciliations, and expense reports.
• Preparation of annual operating budgets and 10-year capital needs plans.
• Reviews monthly financial, enters variance comments, and reports variances to the Financial Manager, Accounting, and Regional Vice President.
• Monitors energy/utility consumption.
• Prepares reserve for replacement withdrawal packages and monitors receipt and deposits.
• Interacts and negotiates contracts for services and supplies.
• Interacts with housing agency personnel.
• Ensures agency regulation compliance and deadlines for documentation.
• Responds to requests for information from home office personnel and service centers.
• Ensures affirmative action compliance and reporting.
• Administers ADA/section 504 reasonable accommodation policy.
• Interacts with residents, holds resident meetings, and handles resident complaint procedures.
• Supervises and coordinates all marketing, resident services, recreational activities, and programs.
• Performs all leasing functions when needed for both Affordable and Market properties.
• Oversees security procedures if applicable to assigned property.
• Monitors turnovers, major replacements, exterminating.
• Oversees all aspects of maintenance and landscape.
• Handles all aspects of property and unit inspections.
• Monitors all aspects of site safety, accident and insurance reporting and emergency and media training.
• Follows through with Housing Stabilization Plan.
• Monitors service orders, purchase procedures and inventory.
• Engage current residents through community programming and events fostering a positive resident experience that will support resident satisfaction to minimize turnover.
• Works patiently, professionally, and cooperatively with residents, prospects, and team members to provide high quality customer service.
• Preserves and respects resident and applicant confidentiality.

Benefits

• Health & Wellness Benefits (medical, dental, vision)
• HSA/FSA options
• 13 paid holidays per year
• Paid time off (vacation days, personal days, sick time, wellness days, summer flex time, volunteer days)
• Early close Fridays
• 401k program with a company match
• 100% Company-Paid Life Insurance
• Optional voluntary life, critical illness, hospital care or accidental injury coverage
• Employee Assistance Program (EAP)
• Childcare & Eldercare Support
• Career Development and Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager