Router

Mattress Firm•Atlanta, GA
•$19 - $21

About The Position

The Router supports Mattress Firm’s supply chain operations by coordinating delivery schedules and maintaining accurate delivery and contractor settlement records. The role helps ensure merchandise is delivered on time and that required safety procedures, company standards, and communication practices are followed. The position is based in a warehouse environment and includes frequent sitting, standing, walking, talking, and hearing, as well as occasional stooping, kneeling, crouching, or crawling and lifting or moving items weighing up to 100 pounds. The schedule is Sunday and Monday from 12:30 p.m. to 9:00 p.m.; Tuesday from 10:00 a.m. to 7:00 p.m.; and Friday and Saturday from 8:30 a.m. to 5:00 p.m. Off days are Wednesday and Thursday. Compensation is listed as $19.00–$20.50 per hour, with actual pay based on documented and verified relevant work experience. Additional bonus opportunities may be available at the Company’s discretion for eligible roles. Mattress Firm offers career growth opportunities through on-the-job training and development programs, a 401(k) with employer matching, mental health and life resources, medical, dental, prescription, and vision plans, on-demand pay, and employee discounts on Mattress Firm sleep products and accessories. Applicants must be authorized to work in the United States without sponsorship and provide proof of eligibility. The application deadline is November 16, 2026.

Requirements

  • At least 1 year of related experience.
  • Strong verbal and written communication skills.
  • Ability to complete tasks with strong attention to detail.
  • Knowledge of Microsoft Office products.
  • Knowledge of a POS system.
  • Basic knowledge of city and outlying areas.
  • Legal authorization to work in the United States without sponsorship; proof of eligibility to work in the United States is required.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Schedule deliveries according to capacity and business conditions.
  • Record missed deliveries and redelivery problems.
  • Submit completed delivery manifests and stop records by the deadline for contractor settlement purposes.
  • Complete records for contractor settlement.
  • Complete required training modules and certifications by their due dates.
  • Follow safety policies and procedures to maintain a safe work environment.
  • Communicate professionally with internal and external contacts.
  • Follow Company policies and execute Company standards for appearance, functionality, and brand representation.
  • Communicate concerns or issues to leadership to support efficient department and company operations.
  • Answer incoming calls promptly and accurately.
  • Maintain accuracy of the ticket management system.
  • Print accurate pick lists.
  • Execute Company initiatives and other activities requested by the supervisor.
  • Update job knowledge by participating in educational opportunities.
  • Contribute ideas to optimize or improve the team, department, and Company.

Benefits

  • Career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • On-demand pay.
  • Employee discounts on Mattress Firm sleep products and accessories.
  • Additional bonus opportunities may be available at the Company’s discretion for eligible roles.
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