Route Trainee - UniFirst

UniFirst•Nashville, TN

About The Position

UniFirst is hiring a Route Trainee (RT) to support daily service operations and prepare for a transition into a full-time Route Service Representative (RSR) role. The position provides hands-on training through UniFirst’s Service Certificate Program and blended learning programs. Trainees assist with deliveries, service, and route coverage while learning multiple customer accounts. The role includes loading and unloading route trucks, delivering clean garments and products to customers, returning soiled items, and covering established routes when RSRs are absent. Trainees operate a company walk-in truck along designated routes, prioritize safety, and build customer relationships. Work takes place in indoor and outdoor environments and is physically active. The schedule is Monday through Friday during the daytime, with no nights or weekends. UniFirst describes this as an opportunity to grow into a commissioned RSR role, with formal training, continued development, and opportunities for advancement. UniFirst is an international garment services company employing over 16,000 team partners and serving 300,000 business customer locations throughout the U.S., Canada, and Europe. The company states that it is an equal opportunity employer.

Requirements

At least 21 years old.
Valid driver’s license, clean driving record, and reliable transportation.
Meet Department of Transportation (DOT) requirements, including a physical exam.
High school diploma, GED, or military service.
Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
Ability to lift, carry, and push up to 50 pounds and remain on one's feet for extended periods.
Ability to manage time and route tasks effectively and communicate and collaborate with teammates and leadership.
Comfort using and learning new technologies.

Nice To Haves

Prior experience in customer service, route sales, or delivery.

Responsibilities

Participate in the Service Certificate Program and complete hands-on training to prepare for an RSR role.
Assist the service team with loading and unloading route trucks.
Deliver clean garments and products to customers and return soiled items.
Cover established routes when RSRs are absent.
Operate a company walk-in truck along designated routes while prioritizing safety.
Provide dependable, timely customer service and help maintain customer relationships.
Work across indoor and outdoor environments while following safety expectations.
Contribute to the success of the Service Department and daily operations.