Route Trainee - UniFirst

UniFirst•Hummelstown, PA

About The Position

UniFirst is seeking a Route Trainee (RT) to support daily service operations and prepare for a transition into a full-time Route Service Representative (RSR) role. The position includes hands-on training through UniFirst’s Service Certificate Program and blended learning programs, along with opportunities to learn multiple customer accounts and provide route coverage when needed. The Route Trainee assists with loading and unloading route trucks, delivers clean garments and products to customers, and returns soiled items. The role operates a company walk-in truck on designated routes and represents UniFirst through safe, reliable, professional service and customer relationship-building. Work takes place in indoor and outdoor environments and is physically active. The schedule is Monday through Friday during daytime hours, with no nights or weekends. UniFirst describes this role as a gateway to a full-time commissioned Route Service Representative position, with formal training, ongoing development, and opportunities for advancement. UniFirst employs more than 16,000 team partners and serves 300,000 business customer locations across the U.S., Canada, and Europe.

Requirements

Be at least 21 years old.
Have a valid driver’s license, a clean driving record, and reliable transportation.
Meet Department of Transportation (DOT) requirements, including a physical exam.
Have a high school diploma, GED, or military service.
Be able to work independently while maintaining a team-oriented mindset and providing excellent customer service.
Be comfortable using and learning new technologies.
Be able to lift, carry, and push up to 50 pounds and remain on your feet for extended periods.
Demonstrate dependability, effective time management, professionalism, communication, and a customer-centric approach.

Nice To Haves

Prior experience in customer service, route sales, or delivery.

Responsibilities

Participate in the Service Certificate Program and complete hands-on training to prepare for a Route Service Representative role.
Assist the service team by loading and unloading route trucks.
Deliver clean garments and products to customers and return soiled items in a timely and reliable manner.
Cover established routes during Route Service Representative absences while maintaining service standards and professionalism.
Operate a company walk-in truck on designated routes, prioritizing safety and customer relationships.
Work in indoor and outdoor environments while contributing to the success of the Service Department.
Manage time and route stops efficiently to stay on schedule and complete tasks accurately.
Collaborate and communicate with teammates and leadership to support smooth operations and resolve issues.