Route Trainee - UniFirst
About The Position
UniFirst’s Route Trainee (RT) role provides hands-on training through the Service Certificate Program and blended learning programs to prepare the employee to transition into a full-time Route Service Representative (RSR) role. The trainee supports daily service operations, assists with deliveries, provides route coverage, and learns multiple customer accounts in a field-based service position. The role includes working across indoor and outdoor environments and maintaining a predictable Monday–Friday daytime schedule with no nights or weekends. It offers a path toward a full-time commissioned RSR role, with ongoing training and growth opportunities.
Requirements
- At least 21 years old.
- Valid driver’s license, clean driving record, and reliable transportation.
- Meet Department of Transportation requirements, including a physical exam.
- High school diploma, GED, or military service.
- Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
- Comfort with using and learning new technologies.
- Ability to lift, carry, and push up to 50 pounds and remain on your feet for extended periods.
- Strong time management, dependability, collaboration, communication, and customer-service skills.
Nice To Haves
- Prior experience in customer service, route sales, or delivery.
Responsibilities
- Participate in UniFirst’s Service Certificate Program and hands-on training for a Route Service Representative role.
- Support daily operations by loading and unloading route trucks.
- Deliver clean garments and products to customers and return soiled items.
- Provide route coverage during Route Service Representative absences and manage established routes.
- Operate a company walk-in truck on designated routes, prioritizing safety and customer service.
- Work in indoor and outdoor environments in a physically active role.
- Build customer relationships and contribute to the success of the Service Department.
- Maintain an effective schedule and complete deliveries and route tasks efficiently.
Benefits
- Competitive wages.
- 401(k) with company match.
- Profit sharing.
- Health insurance.
- Life insurance.
- Paid time off.
- Employee discounts.
- Tuition reimbursement.
- Formal training through the Service Certificate Program.
- Continuous training and growth opportunities.
- Supportive and inclusive workplace rooted in a strong sense of community.
- Monday–Friday daytime schedule with no nights or weekends.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
