Route Trainee - UniFirst

UniFirst • Richland, WA

2d

About The Position

UniFirst is hiring a Route Trainee (RT) to support daily service operations and prepare for a transition into a full-time Route Service Representative (RSR) role. The trainee receives hands-on instruction through UniFirst’s Service Certificate Program and blended learning programs while learning multiple customer accounts. The role involves assisting with deliveries, service, and route coverage, and working directly with customers in a field-based position.

The position operates on a consistent Monday–Friday daytime schedule, with no nights or weekends. The work takes place in indoor and outdoor environments and is physically active. The estimated pay is $22.50 per hour; actual compensation may vary based on skills, experience, qualifications, and location. Recruitment remains open until the position is filled.

Requirements

• Be at least 21 years old.
• Have a valid driver’s license, a clean driving record, and reliable transportation.
• Meet Department of Transportation requirements, including a physical exam.
• Have a high school diploma, GED, or military service.
• Be able to work independently while maintaining a team-oriented mindset and providing excellent customer service.
• Be comfortable using and learning new technologies.
• Be able to lift, carry, and push up to 50 pounds and remain on your feet for extended periods.

Nice To Haves

• Prior experience in customer service, route sales, or delivery.

Responsibilities

• Participate in the Service Certificate Program and complete hands-on training to prepare for a Route Service Representative role.
• Assist the service team by loading and unloading route trucks.
• Deliver clean garments and products to customers and return soiled items.
• Cover established routes when Route Service Representatives are absent.
• Operate a company walk-in truck on designated routes, prioritizing safety and maintaining customer relationships.
• Work in indoor and outdoor environments while following safety standards.
• Support the Service Department by delivering quality service and building customer relationships.

Benefits

• 401(k) with company match
• Profit sharing
• Health insurance
• Life insurance
• Paid time off
• Employee discounts
• Tuition reimbursement
• Formal training through the Service Certificate Program
• Continuous training and growth opportunities
• Supportive and inclusive workplace culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED