Route Trainee - UniFirst
About The Position
The Route Trainee (RT) receives hands-on training through UniFirst’s blended learning programs and Service Certificate Program to prepare for a transition into a full-time Route Service Representative (RSR) role. The trainee supports daily service operations, learns multiple customer accounts, assists with deliveries, and provides route coverage when needed. This is a field-based customer service position involving operation of a company walk-in truck and work in indoor and outdoor environments. The position follows a consistent Monday–Friday daytime schedule with no nights or weekends. The estimated hourly pay range is $27.07 to $37.59; actual compensation may vary based on skills, experience, qualifications, and geographic differentials. Recruitment remains open until the position is filled.
Requirements
- At least 21 years old.
- Valid driver’s license, clean driving record, and reliable transportation.
- Meet Department of Transportation requirements, including a physical exam.
- High school diploma, GED, or military service.
- Ability to work independently and as part of a team while providing excellent customer service.
- Comfort using and learning new technologies.
- Ability to lift, carry, and push up to 50 pounds and remain on your feet for extended periods.
- Dependability, effective time management, communication, and ability to maintain route efficiency.
Nice To Haves
- Prior experience in customer service, route sales, or delivery.
Responsibilities
- Participate in UniFirst’s Service Certificate Program and hands-on training to prepare for a Route Service Representative role.
- Load and unload route trucks to support daily service operations.
- Deliver clean garments and products to customers and return soiled items.
- Cover established routes during Route Service Representative absences.
- Operate a company walk-in truck on designated routes, prioritizing safety and providing professional service.
- Build and maintain customer relationships through dependable service.
- Support the success of the Service Department and collaborate with teammates and leadership.
Benefits
- 401(k) with company match
- Profit sharing
- Health insurance
- Life insurance
- Paid time off
- Employee discounts
- Tuition reimbursement
- Formal training through the Service Certificate Program
- Continuous training and growth opportunities
- Supportive and inclusive workplace
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
