Route Specialist 5Day NU

CONA Services•Lexington, KY

About The Position

The Route Specialist covers teammates’ routes when they are away and maintains established route standards, including ordering, delivering, unloading, stocking, merchandising, and rotating products at customer locations. The role serves customers courteously, professionally, safely, compliantly, and on time, while helping prevent missed sales opportunities and maintaining customer service. The position may involve covering different route disciplines, training new route sales teammates, assisting the Supervisor with training and territory projects, and responding to urgent customer needs in coordination with sales, delivery, and customer management teams. Route Specialists serve as ambassadors for the company and its brands. The work environment varies and may include outdoor weather, coolers, and customer storage areas that are not temperature controlled.

Requirements

Valid driver’s license for the state of residency and an excellent driving history reflected on a seven-year Motor Vehicle Report.
Commercial Driver’s License (CDL) or Class A permit, or the ability to obtain one.
Ability to pass and maintain Department of Transportation (D.O.T.) physical requirements.
Ability to perform duties with minimal supervision and in a timely manner.
Dependability, initiative, professional demeanor, and sound judgment, as reflected in past job performance.
Ability to work in a fast-paced environment involving continuous lifting and to lift up to 50 pounds of product repetitively.
Availability to work some weekends and holidays.
Excellent safety record.
Ability to push and pull manual and powered material-handling equipment, such as a pallet jack or hand truck, containing product loads for at least 100 yards without assistance.
Ability to read, speak, write, and understand English and perform basic arithmetic.
Ability to cover any route discipline; the posting describes the Route Specialist as typically a senior role.

Nice To Haves

Previous route delivery, direct store delivery, product stocking or merchandising, or retail management experience is strongly preferred.
High school diploma or GED.
Retail management or merchandising experience.

Responsibilities

Cover vacation routes while maintaining established route standards, sales opportunities, and customer service.
Order, fill, merchandise, and rotate products on shelves, displays, cold vaults, and cooler equipment according to company standards.
Perform activities specific to the assigned route discipline, including bulk, conventional, full-service, and cold-bottle routes.
Assist the Supervisor in training new route sales teammates, with a focus on safety, efficiency, and customer service.
Handle urgent customer needs promptly and professionally by partnering with sales, delivery, and customer management teams.
Assist the Supervisor with territory projects, tasks, and other assigned duties.
Deliver and unload products at customer locations as needed.