Route Scheduler

Fresno Economic Opportunities Commission•Fresno, CA
•$19 - $22

About The Position

Under the general direction of the Transit Systems Operations Manager, the Route Scheduler uses scheduling software to develop and maintain Transit Systems routes, including Head Start, field trips, special transportation, and daily route schedules. Following established transportation enrollment criteria and parameters, the position adds or changes transportation service requests on existing routes. The Route Scheduler coordinates timely dissemination of transportation service information to drivers, aides, program centers, care providers, and the Central Valley Regional Center (CVRC). The position supports the agency’s vision: “A strong Fresno County where people have resources to shape their future free from poverty.” It has no supervisory responsibilities. The schedule is Monday through Friday, 6:00 a.m. to 3:00 p.m., with evenings and weekends worked as required.

Requirements

  • High school diploma or GED.
  • At least two years of route scheduling, transportation, logistics, or related experience.
  • At least two years of computer software experience.
  • Extensive knowledge of the City and County of Fresno, including streets, maps, and directions.
  • Knowledge of state and local traffic laws, including speed limits, railroad crossing regulations, and controlled traffic zones.
  • Knowledge of logistical route planning to design an efficient and cost-effective system.
  • Ability to speak clearly and concisely, make independent decisions, and exercise appropriate judgment within the scope of authority.
  • Ability to receive, disseminate, and record information and maintain an efficient filing and follow-up system.
  • Proficiency in Microsoft Office Suite and related business software.
  • Effective presentation, written, and verbal communication skills.
  • Pass a criminal background investigation.
  • Pass required pre-employment drug and alcohol testing.
  • Willingness to work non-traditional hours and days to meet the needs of the position.
  • Maintain a valid California driver’s license, reliable transportation, adequate auto insurance as required by state law, and insurability by the agency carrier for driving agency vehicles.

Nice To Haves

  • Associate’s degree in Business Administration or a related field.
  • Experience working with dispatch and routing software.

Responsibilities

  • Receive, disseminate, and record information pertinent to maintaining commercial transportation scheduling software.
  • Use routing software to place transportation referrals on the most efficient routes.
  • Monitor placements for optimal efficiency and compliance with on-board time constraints.
  • Communicate and coordinate route-planning placements with supervisors.
  • Schedule daily route assignments and review them with supervisors.
  • Cross-train designated personnel on routing software and scheduling as needed.
  • Maintain the highest professional standards when communicating with program clients.
  • Travel for agency business using reliable transportation.
  • Maintain regular attendance and punctuality.
  • Work evenings and weekends as required.
  • Perform other duties as assigned.
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