Route Sales Representative- Route 13

Alsco•Fairbanks, AK

About The Position

The Route Sales Representative meets customers’ needs through upselling and cross-selling while providing superior customer service and proactively managing route responsibilities. The role solicits new customers, promotes Alsco Uniforms products and services, manages customer relationships and account needs, and completes timely deliveries and pickups of textile products. The representative safely operates and maintains a delivery vehicle, processes customer payments, keeps route paperwork and service agreements current, and follows company policies, procedures, and performance goals. The position reports to the District Manager and travels daily by delivery vehicle within an assigned route.

Requirements

Maintain a valid driver’s license and a CDL when applicable.
Maintain a driving record free of chargeable accidents, speeding, and safety violations.
Have at least one year of verifiable safe and successful driving experience and demonstrate excellent vehicle-operation skills.
Demonstrate excellent customer service and route sales skills.
Have excellent verbal and written communication skills in English, the ability to comprehend and follow directions, good time-management skills, and the ability to work as a team player.
Recognize product colors, sizes, and types, and accurately count, add, and subtract.
High school graduation or similar experience.

Responsibilities

Solicit new customers and upsell, cross-sell, or sample all service and product lines while maintaining a profitable product mix.
Participate in promotions, contests, training, and audits.
Follow company policies and procedures for installing new customers, managing customer needs, and providing service; meet performance goals regularly.
Build customer relationships, communicate openly, educate customers, manage needs, and resolve concerns in cooperation with supervision to support loyalty and retention.
Safely operate a delivery vehicle in accordance with applicable laws and company policy; keep the vehicle clean and conduct regular inspections.
Handle and process customer payments and keep route paperwork current.
Make timely, accurate deliveries of textile loads, pick up soiled textiles, maintain account inventories, and service facility maintenance products.
Monitor and report competitive activity and keep service agreements current and renewed.
Return from the route and unload soiled textiles in the facility receiving area.
Prepare route paperwork accurately and follow check-in procedures.
Follow written and verbal instructions and perform other tasks as directed by supervision.
Work with and support other service personnel as required by supervision.