Route Sales Representative

Community Coffee•Dallas, TX

2d•Onsite

About The Position

The Route Sales Representative generates new business and services existing customers within an assigned route. As a representative of the Community Coffee brand, this role contributes to the company’s sales and customer satisfaction strategy. The position serves Food Sales on Premises (FSOP) customers by selling and delivering products, equipment, and supplies, while maintaining customer relationships and route profitability. The role involves daily travel between a company location and customer establishments, operating a company vehicle, and serving approximately 20–30 customers per day. The representative maintains route inventory and records, collects payments, supports equipment and merchandise, and provides customer service. The position is on-site and involves the physical and environmental conditions described in the posting.

Requirements

High school diploma or equivalent required; a passing aptitude test is required in lieu of a high school diploma or equivalent.
One year of customer sales and service experience.
Must be at least 21 years of age.
Valid driver’s license required; a CDL may be required for some routes.
Acceptable driving record.
DOT medical certification required.
Successful completion of a pre-employment physical.
COVID vaccination may be required depending on customer entry requirements for specific routes.
Internal candidates may meet the experience requirement through Community Coffee experience, even if unrelated, at the hiring manager’s discretion and with Human Resources approval.

Nice To Haves

Bachelor’s degree in a related field.
Route sales and cold calling experience in a DSD (Direct Store Delivery) environment.

Responsibilities

Operate a company vehicle to sell and deliver products, equipment, and supplies to FSOP customers.
Achieve financial targets for route profitability through effective sales and service.
Solicit additional product purchases from existing customers.
Collect customer payments and manage the route’s daily bank deposits.
Maintain accurate records of sales, inventory, and deliveries.
Load and maintain appropriate inventory on the truck for each customer stop.
Ensure product freshness and manage customer inventory levels.
Monitor and collect delinquent accounts as needed.
Install, maintain, and recover coffee brewing equipment and branded merchandise.
Provide excellent customer service and ensure customer satisfaction on every visit.
Participate in trade shows and special events to promote company products and services.
Clean the vehicle regularly and perform routine maintenance checks.
Perform additional duties as necessary.