Route Sales and Service Representative

Jordan Valley Health•Springfield, MO

About The Position

The Route Sales and Service Representative combines delivery, customer service, and sales to service Jordan Valley Health’s commercial customers and help grow the organization’s commercial laundry business. The role delivers clean laundry, linens, and rental products; picks up soiled laundry and used rental inventory; maintains customer stock levels; and develops relationships and sales opportunities. The representative also completes delivery paperwork, maintains the delivery vehicle, and assists with laundry operations when needed. The position supports the Center’s overall mission by working effectively with colleagues, treating patients, families, visitors, and employees with dignity and respect, and contributing to the development of new staff and learners. Jordan Valley Health is a mission-driven organization focused on improving health in underserved communities through access to comprehensive healthcare services, including primary medical, dental, vision, and behavioral health care.

Requirements

  • Valid driver’s license.
  • Clear driving record.
  • Employees must provide proof of vaccination for Flu and Hepatitis B.

Responsibilities

  • Deliver clean laundry, linens, and rental products to commercial customers.
  • Pick up soiled laundry and used rental inventory.
  • Maintain accurate customer stock levels and delivery quantities.
  • Build strong relationships with customers.
  • Provide excellent customer service and communicate service concerns to management.
  • Identify opportunities to add products or services to existing accounts.
  • Identify and develop potential new commercial customers.
  • Complete delivery paperwork accurately.
  • Keep the delivery vehicle clean and organized.
  • Assist with laundry operations when needed.
  • Promote effective working relationships and work effectively as part of a team to help the Center meet its goals and objectives.
  • Attain agreed-upon goals and objectives within specified time frames as part of the Center’s overall mission.
  • Demonstrate respect for the dignity of patients, families, visitors, and fellow employees, maintaining a professional, responsible, and courteous environment.
  • Support the education and development of students, interns, residents, apprentices, and other new staff by sharing expertise, answering questions, and fostering a supportive learning environment.
  • Perform other duties as assigned.

Benefits

  • Medical and prescription drug coverage with three UnitedHealthcare Choice Plus plan options and access to Teladoc telemedicine.
  • Health Savings Account for employees enrolled in the High Deductible Plan, with employer contributions.
  • Healthcare and dependent care Flexible Spending Accounts.
  • Dental insurance through Cigna and vision coverage through EyeMed.
  • Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
  • Basic Life and AD&D insurance at no cost, with additional coverage available for purchase.
  • Long-term and short-term disability insurance.
  • Employee Assistance Program offering confidential support, counseling, and crisis intervention.
  • Voluntary critical illness, accident, hospital care, and pet insurance through MetLife.
  • Pay on demand.
  • Nine paid holidays per year.
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