Route Merchandiser

Continental Services•Van Buren Charter Township, MI

3d•$19 - $23

About The Position

As a Route Merchandiser, you service and merchandise vending machines and markets, deliver OCS orders, and help maintain the cleanliness of equipment. You provide customer service to support client satisfaction and use a company vehicle and company-owned tablet or phone to record inventory, rotate products, check expiration dates, and account accurately for route proceeds. The schedule is Monday through Friday, starting between 4 AM and 6 AM. Compensation is listed as $19.00–$22.50 per hour, and the description also states $20 per hour plus quarterly bonuses.

Requirements

High school diploma or GED.
Valid chauffeur's license and a clean driving record; must meet all DOT requirements and pass a comprehensive background and driving-history check.
Strong communication and customer-service skills, including the ability to read, speak, and understand English.
Proficiency with computers, iPads, GPS technology, and basic inventory systems.
Ability to operate pallet jacks if applicable to the region.
Results-oriented and adaptable, able to balance business needs with customer requests, follow through consistently, and quickly apply new information.
Detail-oriented and professional, comfortable working in structured environments with routine tasks, and able to follow written and verbal instructions.
Strong visual-merchandising abilities and commitment to maintaining a clean, organized, and welcoming product presentation.
Ability to climb in and out of a vehicle; load and unload products; bend, stoop, pull, push, and twist; walk and stand for long periods; and regularly lift up to 50 pounds.

Nice To Haves

Prior experience in delivery, route driving, merchandising, or customer service.
Ability to operate box trucks.

Responsibilities

Maintain accurate inventory levels across beverages, pre-packaged foods, fresh items, and snacks.
Count, record, and order inventory according to established protocols, and complete full inventory counts as required.
Restock shelves, coolers, coffee stations, and other product displays; rotate products and follow inventory tracking procedures.
Remove, document, and properly handle out-of-date or rejected merchandise.
Safely load and unload products using proper lifting techniques and equipment.
Deliver merchandise in a company vehicle and ensure perishable items are appropriately handled and refrigerated during transit and stocking.
Optimize route efficiency to reduce drive time and improve productivity.
Check cooler and refrigeration-unit temperatures and report deviations.
Collect money from kiosks and vending machines, follow cash-handling and loss-prevention protocols, and accurately record transactions.
Monitor and report unusual or concerning activity related to safety, security, or potential misconduct.
Clean coffee machines, microwaves, coolers, shelves, racks, counters, floors, windows, and surrounding areas.
Inspect product quality and appearance, report stale or defective items, and conduct a final walk-through to ensure standards are met.
Initiate service requests when equipment issues require technical support.
Train new Route Merchandisers when needed based on regional requirements.
Perform additional assignments and projects as needed.