Route Jump Driver (Richmond)

Trolley Hospitality Companies • Richmond, VA

10d • Onsite

About The Position

Trolley House Refreshments is the convenience services division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. The company provides customized snack, beverage, and fresh food solutions to offices, hotels, and public venues through vending and micro-market services.

The Route Jump Driver is part of a core resilience team that supports different routes and levels of route drivers, covering vacations and absences, assisting with new market openings, and providing extra attention to route stops. The role maintains vending machines, micro-markets, and/or coffee and water services by keeping them stocked, operational, and clean. The driver works independently across varied customer environments while delivering friendly, professional service and responding promptly to customer needs and complaints.

The schedule is Monday through Friday, starting at 5:00 a.m. and continuing until the work is complete, usually between 1:00 and 3:00 p.m. Saturdays rotate every 16 weeks. Training pays $900 per week. After 60–90 days and completion of route coverage, compensation changes to 6% of average total sales.

Requirements

• Valid standard operator's driver's license; a CDL is not required.
• A REAL ID is required; if not already held, it must be acquired within the first four weeks of employment.
• At least five years of safe driving experience.
• Experience using smartphones and apps.
• Excellent customer service skills.
• Ability to work independently and as part of a team.
• Ability to start shifts at 5:00 a.m. and work until the job is complete.

Nice To Haves

• Previous route driving experience in vending or a similar field.
• Inventory or merchandising experience.
• Experience detail-cleaning food-related machinery to sanitary levels.

Responsibilities

• Maintain working, well-stocked, and clean vending machines, micro-markets, and/or coffee and water services across a variety of routes.
• Cover vacations and absences, support new market openings, and fill in at route stops that need extra attention.
• Enhance customer relations through professional and friendly customer service.
• Address customer needs and requests promptly and respond to customer complaints as they arise.
• Accurately record inventory information for communication to the warehouse.
• Be resourceful and proactive in dealing with issues that may arise.

Benefits

• Company-paid holidays, vacation time, and floating holidays.
• Medical, dental, and vision insurance plans available.
• 401(k) retirement plan with company match after one year of employment.
• Company-paid life insurance and short-term disability.
• Employee Assistance Program (EAP).
• Gym membership discounts.
• Free employee shift meal.
• Discounts at Trolley House Hospitality companies, including catering services and vending items in the warehouse.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed