Roster Management Coordinator

Rogue Community Health • Medford, OR

3d • Hybrid

About The Position

Rogue Community Health is looking for a new team member who is bilingual in Spanish and English, passionate about serving our community. The Roster Management Coordinator plays a vital role in supporting our mission of providing high-quality, patient-centered care, with a special focus on people who face challenges accessing services. Working closely with patients, care teams, and community partners, the Roster Management Coordinator helps ensure patients remain connected to the services they need to thrive. This role is responsible for growing, maintaining, and reconciling Rogue Community Health's Alternative Payment & Advanced Care Model (APCM) patient roster while proactively reaching out to patients who may be overdue for care or experiencing barriers to accessing services. The Roster Management Coordinator partners with teams across Analytics, Finance, Operations, and statewide healthcare organizations to ensure accurate patient enrollment, maintain data integrity, and support innovative healthcare delivery models that improve outcomes for our community. Rogue Community Health is seeking a compassionate and resourceful candidate who enjoys building relationships, navigating complex systems, and helping individuals access the care they deserve. The ideal candidate is detail-oriented, collaborative, and committed to providing exceptional customer service. Enjoy stable hours, competitive pay, and benefits. Rogue Community Health upholds our mission of Vibrant Health for All by working to remove socioeconomic barriers and ensure that all community members have access to safe, respectful, and engaging healthcare. We provide high-quality, professional care that recognizes each person’s unique needs and prioritizes collaborative partnerships to support meaningful, sustainable health outcomes. As an employer of choice, we are committed to fair and consistent hiring, development, and retention practices for team members within and beyond our community. We foster a culture of respect, unity, and belonging, where a wide range of perspectives is valued and fair, consistent employment practices guide all decisions. We comply with the Americans with Disabilities Act (ADA). If you consider yourself disabled and desire assistance in the application process, please contact our Human Resources Department.

Requirements

• Bilingual in Spanish and English
• Passionate about serving our community
• Compassionate and resourceful candidate
• Enjoys building relationships
• Enjoys navigating complex systems
• Enjoys helping individuals access the care they deserve
• Detail-oriented
• Collaborative
• Committed to providing exceptional customer service
• Must work 20 hours per week or more to be benefit-eligible
• Required to complete a criminal background check, and pre-employment drug screen once a conditional offer is accepted.

Responsibilities

• Growing, maintaining, and reconciling Rogue Community Health's Alternative Payment & Advanced Care Model (APCM) patient roster.
• Proactively reaching out to patients who may be overdue for care or experiencing barriers to accessing services.
• Partnering with teams across Analytics, Finance, Operations, and statewide healthcare organizations to ensure accurate patient enrollment.
• Maintaining data integrity.
• Supporting innovative healthcare delivery models that improve outcomes for our community.

Benefits

• Opportunity for 4 or 5-day Work Week
• Mental Health Paid Time Off – Up To 10-Hours Per Quarter
• Generous PTO Accrual Annually
• Medical, Dental, Vision, and Partially Paid Family Coverage
• No Cost to Employee Life Insurance, AD&D, Short Term Disability, Long Term Disability
• Holiday Pay (in addition to PTO)
• Rogue Rewards Benefits provides up to $750.00 (prorated by FTE and hire date) for the year 2026.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed