Rooms Inspector

Marriott•Fort Lauderdale, FL

About The Position

The Rooms Inspector enters the status of cleaned rooms, completes checklists and required Housekeeping paperwork, identifies room assignments and the type of cleaning required, and inspects guest rooms after Housekeepers have cleaned them. The role responds promptly to guest and departmental requests and follows established procedures for gaining access to guest rooms and confirming they are vacant before entry. The position also supports management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees, and serves as a role model. The Rooms Inspector follows company and safety and security policies, reports maintenance issues and safety incidents, completes safety training, and stores flammable materials properly. The role maintains a professional appearance, protects confidential information and company assets, delivers attentive guest service, upholds quality standards, and helps identify and implement improvements to efficiency, productivity, quality, safety, and cost savings. The job involves communicating and collaborating with guests and coworkers, entering and locating work-related information using computers and/or point-of-sale systems, and verifying written documents. Physical activities include moving objects weighing up to 55 pounds without assistance and heavier objects with assistance; pushing and pulling loaded housekeeping carts and other machinery over sloping or uneven surfaces; reaching, bending, twisting, pulling, stooping, and grasping objects; and standing, sitting, kneeling, or walking for extended periods across a work shift. Other reasonable duties may be assigned by Supervisors.

Requirements

High school diploma or G.E.D. equivalent (preferred qualification).
At least 1 year of related work experience (preferred qualification).
Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance and objects over 55 pounds with assistance.
Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to stand, sit, kneel, or walk for an extended period across an entire work shift.
Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
Ability to communicate clearly and professionally and work positively with guests and coworkers.

Nice To Haves

High school diploma or G.E.D. equivalent.
At least 1 year of related work experience.

Responsibilities

Enter the status of cleaned rooms and complete checklists and required Housekeeping paperwork.
Identify room assignments and the type of cleaning required for each room.
Inspect guest rooms after they have been cleaned by Housekeepers.
Respond promptly to requests from guests and other departments.
Follow procedures for gaining access to guest rooms and ensuring they are vacant before entering.
Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
Serve as a role model for employees.
Follow company and safety and security policies and procedures; report maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and store flammable materials properly.
Maintain a clean and professional uniform and personal appearance, protect confidential information, and safeguard company assets.
Welcome and acknowledge guests, anticipate and address their service needs, assist individuals with disabilities, and thank guests.
Ensure adherence to quality expectations and standards and identify, recommend, develop, and implement improvements to efficiency, productivity, quality, safety, or cost savings.
Develop and maintain positive working relationships, support team goals, and listen and respond appropriately to employee concerns.
Communicate clearly and professionally.
Use computers and/or point-of-sale systems to enter and locate work-related information, and visually verify and interpret written documents.
Perform other reasonable job duties as requested by Supervisors.