Front Office | Rooms Controller

Omni Hotels & Resorts • Louisville, KY

1d

About The Position

The Rooms Controller coordinates and organizes the hotel’s guest room inventory and acts as a liaison between the Front Office, Housekeeping, and Reservations departments regarding the status and distribution of guest rooms. The role requires familiarity with room types, occupancy trends, departmental policies and procedures, related technical equipment, hotel facilities, interdepartmental relationships, guest scenarios, and the hotel’s general organizational setup.

Requirements

• Able to work with management.
• Able to communicate with all shifts and departments.
• Good communication skills.
• Detail-oriented and analytical.
• Able to work independently as well as in a group setting.

Responsibilities

• Coordinate and organize the hotel’s guest room inventory.
• Act as a liaison between Front Office, Housekeeping, and Reservations regarding the status and distribution of guest rooms.
• Maintain thorough knowledge of all room types and hotel occupancy trends.
• Be familiar with the policies and procedures of Housekeeping, Front Office, and Reservations.
• Know the technical equipment related to Front Office, Housekeeping, and Reservations.
• Be familiar with hotel facilities, interdepartmental relationships, guest scenarios, and the general organizational setup.
• Perform all duties assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed