Rooming Associate

Integrated Services for Behavioral Health•Lancaster, OH

4d•Onsite

About The Position

Fairfield Community Health Center (FCHC) aims to provide high-quality care for our patients. We have been recognized as a level 3 Patient-Centered Medical Home (PCMH) by the National Committee on Quality Assurance for all of our family practice offices. PCMH means that we offer a team approach with the patient being the most important member of the team. FCHC offers improved access to care with extended hours, as well as same-day and next-day appointments. We work with specialists and hospitals to coordinate care and ensure the entire healthcare team works together to support the best possible health for our patients.

Requirements

High school diploma or G.E.D. equivalent.
Completion of an accredited Medical Assistant program.
Graduate of an accredited school of practical nursing required.
Current Basic Life Support certification.
2 years of experience in ambulatory primary care or related office setting.
Demonstrates strong, effective oral expression and comprehension, while maintaining customer satisfaction.
Proper phone etiquette.
Demonstrates ability to work in a team environment and act independently, as situations arise.
Demonstrates ability to obtain vitals, perform all in-house testing and procedures, and administer immunizations and injections.
Demonstrates proper sterilization and infection control practices.
Develops and maintains skill level on appropriate computer systems including NextGen, Outlook, and Microsoft Office Suite, specifically Word and Excel.
Demonstrates understanding and importance of accurately recording patient encounter information in the appropriate fields and templates within the EHR.
Demonstrates ability to assess patient flow and is attentive to the needs of the patient and clinician.
Ability to manage time effectively.
Applies professionalism to all interactions with health center patients, employees, providers, contractors, and vendors.
Demonstrates dependability through good attendance and punctuality.
Willingness to learn, embrace change, and maintain a positive attitude.
Demonstrates knowledge of community resources available to clients based on needs and/or barriers identified through working with clients and their families.

Nice To Haves

Medical Assistant certification or registration preferred.
Current LPN license registered with the state board of nursing preferred.
1 year of Electronic Health Record (EHR) experience preferred.

Responsibilities

Prepare examination rooms for patients, keeping the rooms neat, clean, and appropriately stocked.
Show patients to examination rooms and interview patients to obtain an appropriate history, current medical information, chief complaint, reconcile current medications, vital signs, etc.
As directed by the provider(s) and within scope, provides health education, prepares for and independently performs intra-office procedures and/or testing which may include venipuncture, administration of injections/immunizations, pulmonary function tests, ear irrigations, hot/cold packs, EKGs, breathing treatment, lab testing, dressing changes, wound cleaning, hearing and vision tests, etc.
Documents all patient encounter information accurately and concisely using appropriate medical terminology within the electronic health record (EHR).
Aides the provider in recognizing completion of care guidelines and metrics, utilizing standing orders.
Maintains confidentiality of all patient information and adheres to policies/safety practices as established by FCHC.
Utilizes screening tools to assist in identifying barriers to care and working with patients and families for connection to appropriate community resources, including assisting with transportation requests and/or needs.
Willingness to cover in the clinic for other Rooming Associate staff who are out of office based on organizational need, including Saturday coverage.
Other duties may be assigned from time to time.