Room Service Server - Hilton - Harrisburg, PA

Hotel Equities • Harrisburg, PA

1d • $0 - $3 • Onsite

About The Position

Hotel Equities is searching for a Room Service Server for the Hilton in Harrisburg, PA. The primary responsibility of this role is to deliver and serve food and/or beverage items in a friendly, courteous, and timely manner to ensure guest satisfaction.

Requirements

• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings, serviceware and menu items.
• Ability to read, speak and write the English language in order to communicate with guests.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage and toast equipment.
• Previous food service experience required.
• Meet minimum age requirements for jurisdiction.

Nice To Haves

• High school diploma or equivalent preferred.
• Food service sanitation certification.
• Alcohol server permit (if required).

Responsibilities

• Set up room service trays and tables in anticipation of incoming orders.
• Retrieve check from order taker, set table and pick up order from the kitchen or bar, ensuring order completeness (all food, beverages, alcoholic beverages, and condiments).
• Carry trays up to 30 lbs. or push wheeled carts to deliver room service orders to guests in a friendly and courteous manner, present check, obtain payment, and deliver payment/signed check to order taker for closing.
• Remove trays and tables from guest floors and return them to designated locations.
• Prepare complimentary fruit baskets and deliver to guest rooms.
• Attend mandatory meetings.
• Deliver room service orders in a professional manner.
• Perform all assigned side work such as replenishing condiments and restocking sidestands.
• Abide by all state, federal and corporate liquor regulations pertaining to serving alcoholic beverages.
• Perform general cleaning tasks to adhere to health and safety standards.
• Keep work area clean and organized.
• Complete other duties as assigned by supervisor.
• Assimilate into the Hilton family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE.
• Demonstrate working knowledge of the service standards.
• Maintain a neat, clean and well-groomed appearance.

Benefits

• Team Driven and Values Based Culture
• Same-day pay available
• Employee Assistance Program
• Career Growth Opportunities/ Manager Training Program
• Reduced Room Rates throughout the portfolio
• Third Party Perks (Movie Tickets, Attractions, Other)
• 401(k) with company match
• Employee assistance program
• Employee discount
• Flexible schedule
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED