Banquet Server - Hilton - Harrisburg, PA

Hotel Equities•Harrisburg, PA

1d•$0 - $3•Onsite

About The Position

Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Banquet Server for the Hilton Harrisburg in Harrisburg, PA. The position requires performing essential job functions related to serving, setting-up, and cleaning up food preparation for all banquet functions. This includes reading Banquet Event Orders (BEOs), setting tables, maintaining a clean station, greeting guests, serving food and beverages, assisting with buffet setups, handling guest checks and money, and completing assigned side work. The role also involves knowing the menu, explaining ingredients and preparation methods, and using suggestive selling techniques. Regular attendance and flexibility in scheduling are essential due to the cyclical nature of the hospitality industry.

Requirements

Requires a working knowledge of food service and hotel's services, policies and operations.
Moderate vision necessary to view set-up and serving guests.
Moderate speech communication skills to communicate with supervisor, co-workers and guests.
Moderate literacy necessary to read and understand instructions on BEOS.
Able to read and communicate clearly.
No driving required.

Nice To Haves

High school diploma or equivalent preferred.
Two years hotel banquet food/beverage service experience preferred.
Customer service experience preferred.
Ramp certification within 30 days of hire.

Responsibilities

Serve, set-up and clean-up food preparation for all banquet functions.
Read BEO and know how to complete a set-up.
Set tables in assigned area correctly and uniformly.
Keep station neat and clean while servicing guest per established policies and procedures.
Greet guests and respond to requests.
Serve food and beverage service to guests consistently throughout the banquet.
Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
Assist Banquet Captain in setting up/breaking down buffet or other special food service tables and equipment.
Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
Complete assigned side work.
Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be served.
Know and use "suggestive selling" techniques.