Room Service Delivery Attendant (Full Time)

Loews Hotels•Tucson, AZ

1d•Onsite

About The Position

Loews Ventana Canyon Resort is seeking a warm, detail-oriented Room Service Delivery Attendant to create exceptional in-room dining experiences. The attendant delivers food, beverages, and amenities to guest rooms, presents orders to hotel standards, communicates courteously with guests, and coordinates with kitchen and bar teams to provide timely service. The role also involves maintaining clean and organized service areas, following food safety and sanitation guidelines, and adapting to varying schedules and business needs.

Requirements

Knowledge of quality food service techniques and standards.
Ability to lift and carry food service trays weighing 35 or more pounds.
Strong communication and customer service skills.
Ability to multitask and work efficiently in a fast-paced environment.
Ability to work a flexible schedule, including weekends and holidays.

Nice To Haves

Prior experience in a food service operation.

Responsibilities

Deliver food, beverages, and amenities promptly and accurately to guest rooms.
Set up trays, carts, and in-room dining tables with precision and care.
Greet guests warmly, explain orders, and respond to questions professionally.
Ensure orders meet hotel presentation standards and promptly address guest concerns.
Coordinate with kitchen and bar teams to support timely preparation and delivery.
Maintain cleanliness and organization in room service areas, clear used trays, and restock supplies.
Follow food handling and sanitation guidelines.
Maintain regular attendance in conformance with standards.
Attend mandatory training sessions and meetings.
Perform other duties as assigned.