Room Service Assistant - Main Food and Nutrition - Part Time - Days
About The Position
The Room Service Assistant delivers Room Service meal trays to patients, assists with meal set-up at bedside, delivers guest trays, and collects guest-tray payments. The role provides customer service while maintaining food-service sanitation and following hospital and Health Department standards. The position also includes coordinating with nursing units about prepared trays for insulin patients, returning soiled tray carts to the dishroom, completing cleaning assignments, and reporting patient concerns or safety issues to a FANS Manager. The assistant may help in other areas as relief and performs other duties as assigned.
Requirements
- Two years of related work experience.
- Related food-service knowledge and skills.
- Customer-service skills.
- Basic reading, writing, and math skills.
Nice To Haves
- High school diploma or equivalent preferred.
- Health-care experience preferred.
Responsibilities
- Deliver Room Service meal trays to patients promptly and accurately, greeting patients and guests courteously.
- Follow the room-entry delivery script and hand-hygiene protocol, and verify two patient identifiers before delivering a meal tray.
- Assist with meal set-up as needed, including moving the bedside table within reach; confirm order accuracy and provide excellent customer service.
- Report patient complaints or concerns to a FANS Manager.
- Notify the nursing unit in a timely manner when prepared trays for insulin patients are ready, before delivering the trays.
- Deliver guest trays to the appropriate patient room, collect cash payment, and promptly return any needed change.
- Return soiled tray carts to the dishroom for cleaning and sanitation.
- Maintain clean and sanitary food-service areas and handle food properly during service.
- Follow HACCP principles and hospital and Health Department standards; complete and document daily, weekly, and monthly cleaning assignments.
- Report safety concerns to a FANS Manager.
- Attend required meetings and follow practices related to safety, sanitation, infection control, quality control, and customer relations.
- Perform other assigned or needed duties and assist in other areas as relief.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
