Room Service Assistant- PT- Evenings
About The Position
Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America’s heartland. This is an evening role with the food services team. Rotating weekends are required. The Room Service Assistant performs a variety of duties involved with food service for patients. They serve meals and snacks to patients in a professional manner, ensure rotation of floor supplies and maintain supplies up to PAR levels. The role involves delivering appropriate room service menus to patients, instructing them on meal ordering systems, and assessing their ability to utilize the meal order system.
Requirements
- Direct customer service experience preferred.
- Previous food service experience and/or work with therapeutic diets preferred.
- On-the-job training provided.
Responsibilities
- Communicates effectively, timely and often with nursing staff, nutrition techs, dietitians and call center staff.
- Uses computerized diet sheets, accesses patient computer system, and retrieves completed meals from patients' rooms and records intake and calorie count information.
- Maintains compliance with all Hazardous Analysis and Critical Control Point (HACCP) guidelines.
- Obtains, transcribes and processes meal orders from patients and visitors over the telephone, verifying that meal orders meet diet order parameters.
- Provides appropriate menu for diet.
- Possesses excellent customer service skills continuously.
- Displays listening skills and effectively communicates with co-workers, supervisors and nursing staff.
- Establishes effective working relationships with co-workers, supervisors and nursing staff.
- Evaluates and maintains quality control standards.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
