Room Service Ambassador

HCA Healthcare•Fredericksburg, VA

About The Position

The Food & Nutrition Room Service Attendant obtains patients’ food preferences and meal orders. The role requires a competent, experienced professional who demonstrates the competencies listed on the department’s Competency Checklist and meets mutually agreed-upon annual performance goals and objectives. The position supports patient safety, infection control, department security, food safety, and patient, customer, and physician satisfaction. The attendant also participates in training with other Food Service department staff to further develop and advance within the industry.

Requirements

  • High school graduate or equivalent preferred.
  • One or more years of healthcare experience preferred.
  • Food Handler or ServSafe certificate preferred; a 90-day grace period after hire is provided.

Nice To Haves

  • High school diploma or equivalent.
  • One or more years of healthcare experience.
  • Food Handler or ServSafe certificate.

Responsibilities

  • Obtain food preferences and meal orders.
  • Use systems and processes that support patient safety, infection control practices, department security, and HIPAA guidelines.
  • Follow HACCP and food safety guidelines, policies, and procedures.
  • Maintain the Food & Nutrition department’s uniform and personal appearance standards.
  • Use appropriate processes to achieve patient, customer, and physician satisfaction goals.
  • Participate in training with other Food Service department staff to develop and advance within the industry.
  • Demonstrate competencies listed on the Competency Checklist and meet mutually agreed-upon annual performance goals and objectives.

Benefits

  • Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan and flexible spending accounts.
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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