Room Blocker, Talkeetna Alaskan Lodge

Pursuit Collection•Talkeetna, AK

10d

About The Position

The Room Blocker is responsible for the daily operations of reservations at Talkeetna Alaskan Lodge. The role works closely with lodge staff in an efficient, courteous, and dedicated manner to exceed guest expectations, provide quality service, and enhance the guest experience while following company and lodge policies and procedures. This is a full-time seasonal position beginning in May 2027, with a starting wage of $19.00 per hour.

Requirements

Arrive at work on time, ready to work, in a clean uniform, and with a neat and clean appearance.
Ability to work as part of a team and with various personalities.
Self-motivated, detail-oriented multitasker with a positive guest-service attitude.
Assertive and confident decision-maker and problem-solver who makes sound judgments and anticipates issues and opportunities.

Responsibilities

Greet arriving and departing guests professionally and pleasantly, providing excellent guest service.
Remain knowledgeable about lodge services, daily functions, activities at the lodge, and activities in the area.
Serve as the central information center for lodge operations.
Account for monies collected and perform basic accounting and cash-handling procedures.
Reconcile guest folios to ensure all charges are correct and accurate.
Work closely with lodge staff to help exceed guest expectations and enhance the guest experience while following company and lodge policies and procedures.