Room Attendant, Ambassador Hotel

Coury Hospitality•Wichita, KS

14d•Onsite

About The Position

The Room Attendant prepares and maintains guest rooms and public areas to Coury Hospitality’s standards for cleanliness, comfort, and presentation. The role includes cleaning and inspecting rooms, replacing linens and guest supplies, responding to guest requests, and communicating concerns or maintenance needs to the appropriate department. The Room Attendant also maintains housekeeping equipment and supplies, follows safety and sanitation procedures, and works with other hotel departments to support a seamless guest experience. The position requires physical activity throughout the shift and the ability to work flexible hours based on business needs.

Requirements

Strong attention to detail and commitment to cleanliness standards.
Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Ability to work independently and as part of a team.
Ability to communicate effectively with guests, teammates, and leadership.
Ability to protect guest privacy, safety, and confidentiality.
Dependable, organized, and committed to consistent work.
Ability to work flexible hours, including mornings, evenings, weekends, and holidays, based on business needs.
Ability to stand, walk, bend, reach, stoop, and move throughout the shift.
Ability to lift, carry, push, and pull up to 40 pounds.
Ability to push and maneuver housekeeping carts throughout guest floors and hotel areas.
Ability to perform repetitive cleaning motions and physical tasks throughout the workday.
Ability to safely use cleaning equipment and products according to established procedures.
Ability to work in guest rooms, public spaces, storage areas, and back-of-house areas while maintaining professionalism and attention to detail.

Nice To Haves

High school diploma or equivalent.
Previous housekeeping, hotel, hospitality, or cleaning experience.
Knowledge of guestroom cleaning standards, sanitation practices, and safe chemical handling.
Bilingual English/Spanish communication skills.

Responsibilities

Prepare guest rooms to the hotel’s standards of cleanliness, comfort, and presentation.
Clean guest rooms by making beds, dusting, vacuuming, sanitizing surfaces, and refreshing guest amenities.
Replace linens, towels, and supplies, ensuring rooms are ready for guests.
Inspect rooms and identify opportunities for improvement or issues affecting readiness.
Maintain cleanliness and appearance in public areas, including hallways, lounges, restrooms, and elevators.
Respond courteously and professionally to guest requests.
Deliver requested items such as towels, toiletries, and amenities.
Communicate guest concerns, maintenance needs, and service opportunities to the Housekeeping Supervisor or appropriate department.
Keep housekeeping carts, storage areas, equipment, and supplies organized.
Follow safety, sanitation, and chemical-handling procedures.
Coordinate with Housekeeping, Front Office, Maintenance, and other departments to support the guest experience.