Room Attendant, Ambassador Hotel

Coury Hospitality • Wichita, KS

12d

About The Position

The Room Attendant prepares and maintains guest rooms to meet Coury Hospitality’s standards of cleanliness, comfort, and presentation. The role helps create a welcoming guest experience through careful room cleaning, attention to detail, and consistent completion of housekeeping tasks. It also includes maintaining public areas, responding to guest requests, and communicating concerns or maintenance needs to the appropriate team members.

The Room Attendant works independently and collaboratively with Housekeeping, Front Office, Maintenance, and other departments. The position requires professionalism, dependability, respect for guest privacy and confidentiality, and adherence to safety, sanitation, and chemical-handling procedures. Duties may change or be supplemented based on business needs.

Requirements

• Strong attention to detail and commitment to maintaining cleanliness standards.
• Ability to prioritize tasks and manage time effectively in a fast-paced environment.
• Ability to work independently and as part of a team.
• Ability to communicate effectively with guests, teammates, and leadership.
• Understanding of guest privacy, safety, and confidentiality.
• Dependable, organized, and committed to doing high-quality work consistently.
• Ability to work flexible hours, including mornings, evenings, weekends, and holidays based on business needs.
• Ability to stand, walk, bend, reach, stoop, and move throughout the shift.
• Ability to lift, carry, push, and pull up to 40 pounds, including linens, supplies, and cleaning equipment.
• Ability to push and maneuver housekeeping carts throughout guest floors and hotel areas.
• Ability to perform repetitive cleaning motions and physical tasks throughout the workday.
• Ability to safely use cleaning equipment and products according to established procedures.

Nice To Haves

• High school diploma or equivalent preferred.
• Previous housekeeping, hotel, hospitality, or cleaning experience preferred.
• Knowledge of guestroom cleaning standards, sanitation practices, and safe chemical handling preferred.
• Bilingual English/Spanish communication skills preferred, but not required.

Responsibilities

• Clean and maintain guest rooms by making beds, dusting, vacuuming, sanitizing surfaces, and refreshing guest amenities.
• Replace linens, towels, and supplies, and ensure each room is ready for guest arrival and occupancy.
• Inspect rooms and identify opportunities for improvement.
• Maintain cleanliness and appearance in public areas, including hallways, lounges, restrooms, and elevators.
• Respond professionally and courteously to guest requests and deliver requested items such as towels, toiletries, and amenities.
• Communicate guest concerns, maintenance needs, and service opportunities to the Housekeeping Supervisor or appropriate department.
• Keep housekeeping carts, storage areas, equipment, and supplies organized.
• Follow safety, sanitation, and chemical-handling procedures.
• Partner with Housekeeping, Front Office, Maintenance, and other departments to support a seamless guest experience.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED