Room Attendant - The Oxbow Hotel
About The Position
The Room Attendant cleans and prepares guest rooms according to property and brand standards, ensuring rooms are fresh, comfortable, welcoming, and ready for arrival. The role includes making beds, replacing linens and towels, dusting, vacuuming, sanitizing surfaces, restocking amenities, and managing assigned rooms efficiently so they are ready for occupancy on time. The Room Attendant also helps maintain hotel public areas and responds courteously to guest Housekeeping requests. The position requires communicating maintenance concerns, lost-and-found items, supply needs, and room-status updates to appropriate team members, while working independently and supporting the Housekeeping team. This work directly contributes to guest comfort and satisfaction and requires consistent attention to detail, cleanliness, safety, and efficiency in a fast-paced hotel environment.
Requirements
- Strong attention to detail and commitment to cleanliness standards.
- Dependable, organized, and able to manage time efficiently.
- Ability to follow safety, sanitation, and proper chemical-handling procedures.
- Ability to work independently and collaboratively as part of a team.
- Ability to communicate clearly and respond courteously to guest requests.
- Ability to maintain quality and attention to detail while working efficiently in a fast-paced environment.
- Ability to work a flexible schedule, including weekends and holidays, based on business needs.
- Ability to stand and walk for extended periods throughout the shift.
- Ability to bend, reach, kneel, twist, and perform repetitive movements while cleaning guest rooms.
- Ability to lift and carry up to 40 pounds frequently.
- Ability to push and pull housekeeping carts and operate standard cleaning equipment.
- Ability to lift, carry, and move linens, towels, supplies, trash, and guest-room items.
- Ability to use cleaning products and chemicals safely and according to established procedures.
- Ability to work in guest rooms, hallways, public spaces, storage areas, and other back-of-house locations.
Nice To Haves
- High school diploma or equivalent preferred.
- Previous housekeeping, custodial, or cleaning experience preferred.
- Hotel or hospitality experience preferred, but not required.
Responsibilities
- Clean and prepare guest rooms according to property and brand standards.
- Make beds; replace linens and towels; dust, vacuum, and sanitize surfaces.
- Restock guest amenities and ensure each room is fully prepared for arrival.
- Manage assigned rooms efficiently so they are ready for occupancy on time.
- Help maintain hallways, lounges, restrooms, elevators, and other hotel public areas.
- Respond promptly and courteously to guest requests related to Housekeeping.
- Communicate maintenance concerns, lost-and-found items, supply needs, and room-status updates to appropriate team members.
- Work independently while remaining connected to and supportive of the Housekeeping team.
- Follow guest-room cleaning, sanitation, safety, and chemical-handling procedures.
- Maintain professionalism, efficiency, and attention to detail in a fast-paced hotel environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
