Room Attendant - Hotel- Comfort Suites near Universal

Buffalo Lodging Associates, LLC•Orlando, FL
•Onsite

About The Position

The Room Attendant is responsible for maintaining the cleanliness of guest rooms and suites at Comfort Suites Near Universal Orlando Resort. The property has 101 guest suites and is one of 50 hotel properties owned and managed by Buffalo Lodging Associates. The role includes cleaning assigned rooms to quality and customer-service standards, reporting discrepancies and maintenance problems, and responding promptly to guest requests. Previous hotel experience is welcome, but training may be available. The position requires working on your feet for extended periods, navigating a cart weighing up to 100 pounds, and lifting and carrying up to 25 pounds. Typical shifts may include weekends and holidays when required.

Requirements

  • Previous experience in a hotel setting or willingness to be trained.
  • Excellent customer service skills.
  • Ability to work independently or as part of a team.
  • Ability to stand and work on your feet for extended periods.
  • Ability to navigate a cart weighing up to 100 pounds.
  • Ability to lift and carry up to 25 pounds.
  • Engaging personality.

Responsibilities

  • Clean assigned rooms and suites to cleanliness and customer-service standards.
  • Clean floors, vacuum, change linens, make beds, and clean bathrooms.
  • Report discrepancies and maintenance problems to the supervisor.
  • Respond promptly to guest requests and provide excellent customer service.

Benefits

  • Paid weekly (every Friday).
  • Medical, dental, and vision insurance.
  • 401(k) retirement savings plan with employer match.
  • Paid vacation and sick time.
  • Paid holidays.
  • Tuition reimbursement.
  • Flexible spending account.
  • Company-paid life insurance.
  • Company-paid short-term disability insurance.
  • Long-term disability insurance.
  • Employee assistance program.
  • Hotel discounts for employees, friends, and family.
  • Monthly employee appreciation activities and events.
  • Learning and development opportunities.
  • Employee referral program.
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